Property Management jobs

Contract Type: Short-Term Contractor Project (no employment)
Project Duration: 7 to 10 days maximum
Start Date: Immediate
Business Type: UK Property

About the Project

We are looking for an organised contractor to support us with a short-term utility account audit and recovery project. The project requires investigation, supplier calls, account tracing, document checking, issue resolution, and clear reporting.

The contractor will be responsible for reviewing approximately 50 utility-related accounts across electricity, gas, water, and related property services. The aim is to understand the true position of each account, identify outstanding balances, resolve historic issues, chase suppliers for answers, and present a clear action plan for closing or managing each account properly and then based on management feedback negotiate with suppliers and close the loop. Some accounts may be active. Some may be old or closed. Some may have gone into arrears, enforcement, debt collection, or dispute stage. The contractor’s role is to investigate each account properly from start to finish and give the business a clear, usable report.

Key Responsibilities

The contractor will be required to carry out a full review of approximately upto 50 utility accounts linked to our properties.

This will include contacting electricity, gas, water, council tax and other relevant utility suppliers directly by phone and email where required.

They will need to investigate old or unresolved accounts where we are receiving letters, enforcement notices, debt collection communication, supplier reminders, or dispute-related correspondence.

The contractor must identify whether each account is active, closed, duplicated, incorrectly billed, missing information, wrongly assigned, overdue, or requiring urgent action.

They must collect and organise supplier information properly, including balances, account references, billing dates, payment history, dispute status, enforcement position, call notes, and next steps.

Where information is missing, unclear, or inconsistent, the contractor must push suppliers for proper answers and not simply record vague information.

Where accounts are overdue or have reached enforcement or debt collection stage, the contractor must investigate the full account history and recommend a practical way to close or resolve the issue.

Where suitable, the contractor may help prepare payment plan options, dispute steps, or account closure recommendations for management approval.

Main Areas of Work

1. Supplier Calls and Investigation

The contractor must contact suppliers directly by phone where required.

The role requires confidence on the phone, patience with supplier departments, and the ability to ask the right questions until the correct information is found.

The contractor must be able to deal with call centres, account teams, billing teams, credit control teams, and enforcement departments where needed.

Every important call must be recorded in the tracker with date, supplier spoken to, summary of discussion, outcome, and next action required.

2. Historic and Enforcement Account Review

The contractor will also be responsible for reviewing open past accounts where we are still receiving letters, reminders, enforcement notices, or debt collection communication.

These accounts must be investigated properly from end to end.

The contractor must find out why the account is still open, what balance is being claimed, what period the balance relates to, whether the charge is correct, whether the account can be closed, whether a dispute is needed, or whether a payment plan should be arranged.

The contractor must not simply mark these accounts as “pending”. Each account must have a clear finding and recommended action.

3. Payment Plan and Closure Recommendations

Where balances are confirmed and valid, the contractor should help identify possible payment plan options for management review.

Where accounts should be closed, the contractor should identify what information or action is required to close them.

Where accounts appear incorrect, duplicated, or disputed, the contractor should clearly explain the issue and recommend the next step.

No payment plan should be agreed without management approval unless specifically authorised.

Expected Deliverables

By the end of the project, the contractor must provide a complete utility audit tracker covering all assigned accounts.

The contractor must also provide a final handover summary explaining what has been resolved, what remains open, what requires urgent management action, and what should happen next.

The final delivery must be clear enough for the business to make decisions immediately without needing to re-investigate the same accounts again.

Working Style

This is a delivery-based contractor project. There are no fixed working days or fixed working hours but you must work basis UK hours to co-ordinate with management and suppliers.

The contractor may manage their own working pattern, provided the full project is completed properly within the agreed timeline.

The project timeline is 7 to 10 days from the agreed start date, unless otherwise agreed in writing.

We are not concerned with the number of hours worked or the exact daily schedule followed by the contractor. What matters is full, accurate, and timely delivery.

Half-completed work, unclear updates, missing supplier notes, vague findings, or incomplete account reviews will not be accepted as project completion.

The project will only be treated as completed once the final delivery has been reviewed and approved by the company.

Application Instructions

To apply, please send your CV to hp@thekarnani.com

In your application, please also confirm:

1: Your 30-60 second audio / video stating how you will work on this project, make it briefly
2: Your experience with supplier calls, account investigation, utilities, finance admin, or debt/account resolution and / or in property

3: Your ability to complete the project within 7 to 10 days

Please do not apply if you are only looking for data entry work. This project requires supplier calls, investigation, chasing, account review, and clear reporting.

Pay: R7 500,00 per week

Application Question(s):

• Can you start before 5 June?
• Whats your experience in property and / or UK/US market? Explain

Work Location: Remote