Receptionist jobs in Cape Town, Western Cape

Job Advert Summary

At St Cyprian’s School, the Receptionist is far more than the person who answers the telephone.

As one of the first faces students, parents, visitors, service providers and members of our wider community encounter, our High School Receptionist plays an important role in creating a warm, welcoming and professional first impression of the School.

We are looking for a people-centred, warm and nurturing individual who genuinely enjoys engaging with young people and who brings a calm, pleasant and consistent presence to a very busy environment from January 2027.

This is a role for someone who can offer reassurance to a student who is feeling unwell, warmly welcome a parent or visitor, receive a delivery and answer a ringing telephone, sometimes all within the same few minutes, without losing their composure or their smile.

Minimum Requirements

We are looking for someone who:

• Is naturally warm, caring and approachable, particularly in their interactions with students

• Has a pleasant, professional and consistent disposition

• Is highly people-centred and enjoys working in an environment with constant human interaction

• Remains calm and grounded when several things require attention at once

• Is an excellent multitasker who can confidently prioritise in the moment

• Communicates clearly, warmly and professionally, both in person and telephonically

• Demonstrates good judgement, discretion and confidentiality

• Is comfortable using technology and learning administrative systems

• Has strong organisational and basic administrative skills

• Is dependable, responsive and able to work effectively as part of a wider team

• Understands that seemingly small interactions can have a significant impact on a student, parent or visitor’s experience of the School

Previous reception, front-office or customer-facing experience is essential.

Basic First Aid training or experience would be an advantage, given the Receptionist’s role in responding to students who may require minor care or support during the school day.

How to Apply

Qualified, interested candidates are required to upload:

• A detailed CV which includes a brief covering letter and current contact details of three referees
• A copy of ID
• Qualifications
• Answer the screening questions via our online application portal

Failure to meet the minimum requirements will result in disqualification. Only short-listed candidates will be contacted for further discussions.

Duties and Responsibilities

The role

The High School Receptionist serves as a central point of contact within the High School and is responsible for ensuring that the Reception area operates smoothly, efficiently and professionally.

Key responsibilities will include:

• Welcoming and assisting students, parents, visitors, contractors and service providers

• Managing the High School switchboard and directing calls and enquiries appropriately

• Responding calmly and helpfully to the many different requests that arrive at Reception throughout the school day

• Providing appropriate care and reassurance to students who may be feeling unwell or have experienced a minor injury, in accordance with School procedures

• Managing visitor access and supporting the School’s safety and safeguarding protocols

• Receiving deliveries, messages and other items and ensuring that these reach the appropriate person

• Providing general administrative support, including working with relevant School systems, records and communication platforms

• Maintaining an organised, professional and welcoming Reception environment

• Liaising effectively with colleagues across the School to ensure that information and requests are handled promptly and accurately