Receptionist jobs in Helderberg, Western Cape
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- Providence HotelsStellenbosch, Western Cape
- Arrange restaurant bookings, wine tastings, tours and guest transport, and recommend local attractions.
- At least 2 years' reception or guest service experience,…
- WWS Africa GroupSomerset West, Western Cape
- Liaising with clients, suppliers and other staff.
- Screening phone calls, inquiries and requests, and handling them when appropriate;
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- Red Rocket South Africa (Pty) LtdWestern Cape
- Assist with catering, seating, and signage for events and functions.
- Manage visitor and reception logs, phone calls, and access control procedures.
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- Red Rocket South Africa (Pty) LtdWestern Cape
- Assist with catering, seating, and signage for events and functions.
- Manage visitor and reception logs, phone calls, and access control procedures.
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- Career Growth, Hospitality RecruitmentStellenbosch, Western Cape 7602
- Transfer calls accurately and take clear, detailed messages.
- Welcome and assist guests, visitors, clients and suppliers.
- Good attention to detail and accuracy.
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- Gordon's Bay FisheriesGordon’s Bay, Western Cape
- Assist the Logistics Department with day-to-day administrative tasks.
- Answer and direct incoming phone calls in a professional manner.
- Erinvale Hotel and SpaSomerset West, Western Cape
- The successful candidate must also be willing and qualified to perform treatments when required, providing operational support in the absence of a therapist.
- Western Cape GovernmentElsenburg, Western Cape
- Provide a secretarial/ receptionist support service to the Chief Director; Render administrative support services; Provide support to the Chief Director…
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- Essential Health Pharmacy GroupBrackenfell, Western Cape
- Selecting appropriate applicants and scheduling interviews.
- Fully Bilingual (Afrikaans and English).
- Desirable: Degree /Diploma/Certificate in Psychology, HR or…
- Integrated Spa SolutionsStellenbosch, Western Cape 7600
- Demonstrate high standards of service and interpersonal skills.
- Minimum 1 years’ experience as Spa / Salon Reception / Beauty Therapist.
Job Post Details
RECEPTIONIST / GUEST RELATIONS HOST
Stellenbosch, Western Cape
R8 000 - R15 000 a month
-
Temporary, Full-time
RECEPTIONIST / GUEST RELATIONS HOST
Job details
R8 000 - R15 000 a month
Temporary, Full-time
Stellenbosch, Western Cape
Full job description
Kleine Banhoek Manor is an 11-bedroom boutique guest house in the Banhoek Valley, Stellenbosch, which opened in August 2026. We are looking for a warm, polished and well-organised Guest Relations Host to be our guests' main point of contact, from first enquiry to departure. Reporting to the General Manager, you will combine reception, reservations, breakfast service and concierge, on a rotating morning and afternoon shift roster.
WHAT YOU WILL DO
- Welcome guests, carry out check-in and check-out, and escort guests to their rooms.
- Handle reservation enquiries by phone, email and OTA messaging (Booking.com and Expedia), and keep bookings and guest profiles up to date in InnStyle.
- Upsell accommodation and add-on services.
- Prepare the breakfast room, welcome and serve guests at breakfast, and assist the kitchen team.
- Arrange restaurant bookings, wine tastings, tours and guest transport, and recommend local attractions.
- Handle daily cash and card payments, prepare daily reports and keep reception records accurate.
- Support housekeeping during busy periods, carry out room checks, assist with turn-down service, and keep the guest lounge presentable.
WHAT YOU BRING
- At least 2 years' reception or guest service experience, ideally in luxury accommodation.
- Experience with a property management system (PMS). InnStyle is an advantage.
- A professional appearance and a calm, gracious manner under pressure.
- Excellent spoken and written English.
- Availability for weekend and public holiday shifts.
ADVANTAGEOUS
- A hospitality qualification.
- Experience with Xero accounting software.
- Additional languages.
- Good knowledge of Stellenbosch and the Winelands.
- Own reliable transport.
WHAT WE OFFER
- A position with great development potential in a new, growing boutique property
TO APPLY
Submit your CV, two contactable references and a short cover note.
Pay: R8 000,00 - R15 000,00 per month
Work Location: In person
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