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Job Post Details

Regional Customer Manager - Pick N Pay - Grains and Bakeries - job post

PepsiCo
3.7 out of 5 stars
Germiston, Gauteng 1401•Remote

Full job description

Overview:

Provide annual (plan) scope metrics relevant to the role.


Responsibilities:
Customer
  • Ensure customer metrics are achieved through negotiation and delivery of regional elements of joint business plan
  • Drive service levels with incremental improvements by working closely with the customer and supply chain teams
  • Tailored promotional strategy delivered in line with customer expectations and Pepsico framework
  • Manage operational execution through dedicated PFS (Smollans) teams, setting and measuring execution objectives
  • Deliver Account ‘Must Win Battles’ through Account Plans
  • Skilled Key Accounts Manager to oversee the relationships of PepsiCo within the Pick n Pay Group
  • The Key Accounts Manager will be responsible for obtaining and maintaining long term customers relationships
  • Serving as the link of communication between key customers and internal teams
  • Execute agreed price inreases
  • Execute pricing strategy in accounts and execute pack/price architecture changes. Effectively trade at Store level
  • Grow share, range and distribution in line with specific account targets
  • Develop regional customer relationships through newly established PnP regional structures
  • Manage trade-offs within customers for the greater benefit of Pepsico
  • Create a deep understanding of what is needed to execute account plans at regional and store level. Work closely with Regional Support teams to ensure successful implementation.
  • Promotional calendars updated weekly across customer base with focus on optimized grids when negotiating
  • Accruals for cash and retro spend to be loaded timeously as well as coding of customer claims
  • Ranging to be updated and checked weekly with customers to ensure agreed weighted and numeric distribution targets is achieved.
  • Forecasting to be concluded with Demand Planning bi-weekly and promo updates, amended in forecast
  • NPD listings to be negotiated timeously with Regional Buyers
  • Managing of co ad budgets – monthly reviews of spend to be presented and budgets updated to track YTD spend vs Budget
  • Negotiating and loading of regional/national deals to be completed on relevant PepsiCo system, timeously
  • Pricing claims to be resolved as per audit and control timelines
  • Resolving any issues and challanges faced by customers and dealing with complaints to maintain trust
  • Playing an integral part in generating new sales that will turn into long-lasting relationships
  • Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Qualifications:
  • Relevant 3 yr tertiary qualification in Business or Marketing
  • Minimum 6 years relevant experience in Retail Key account Management preferably within the Pick n Pay group will be an advantage
  • Strong administrative skills
  • Strong financial acumen and basic understanding of accounting
  • Strong interpersonal and communication skills
  • Proven Commercial Acumen
  • Strategic ability
  • Strong analytical skills
  • Functional Excellence
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