Research jobs in Cape Town, Western Cape

TYPE: Fixed Term Contract (12 months)

SALARY: R20 000 CTC pm

ENTITY: AMANDLA NPO

START DATE: Immediate

LOCATION: Cape Town

THE ORGANISATION

Safe-Hub is an international social enterprise transforming inequality into opportunity at scale by setting a new standard for longterm, systemic change. Active across South Africa, Germany, the United States, India, and Côte d'Ivoire, this award-winning model developed by the social innovation of AMANDLA, equips under-resourced communities with holistic, safe, and inclusive hubs that ensure young people have the care, resources, and opportunities they need to thrive. Safe-Hub provides a seamless, cradle-to-career development journey from early childhood to economic participation. By building the local leadership, skills, and systems required for communities to sustain themselves, we are building a more equitable future together.

Safe-Hub seeks to partner with dynamic professionals who share our passion and vision - a world where all young people access equal opportunities, strive to realise their full potential and dare to dream’.

JOB SCOPE

Part of the Safe-Hub’s digital work centres on the Safe-Hub Platform, and the Platform is growing. The Junior Digital Coordinator helps keep it moving :well researched, well tested, well documented and delivered on time.

You will work directly with the Digital & Innovation Manager to support the delivery of the Safe-Hub Platform and AMANDLA's wider digital initiatives. The work is varied and hands-on: research and product discovery, product specifications and user stories, QA testing across browsers and devices, and the reports and roadmap updates that keep stakeholders informed.

This is a small team, and the role exists to share the load. You will take on coordination, QA, documentation and research work, raise the quality of the Platform's documentation, and help keep delivery on track as the Platform scales. The role suits someone who is analytical, curious and comfortable using AI tools to work smarter.

Areas of responsibility include:

1. Product Discovery & Documentation

• Support product discovery with stakeholders and teams, including research, user interviews, competitive reviews and requirements documentation.

• Write and maintain product specifications, user stories and acceptance criteria.

• Use AI tools to help draft documentation, summarise research and prepare presentations.

2. Quality Assurance

• Conduct QA testing on the Safe-Hub Platform across browsers and devices, and log bugs clearly in Linear.

3. Coordination & Reporting

• Take structured notes in meetings and distribute clear summaries and action items.

• Track progress on strategic initiatives and flag blockers to the Digital & Innovation Manager.

• Help prepare stakeholder reports and roadmap updates.

CORE COMPETENCIES, ESSENTIAL QUALIFICATIONS and PREFERENCES:

Educational:

✓ Diploma or degree in Business, Information Systems, Digital Media, Communications, or a related field

EXPERIENCE AND SKILLS:

Minimum:

✓Strong analytical and written communication skills.

✓Comfortable learning new digital tools quickly.

✓Comfortable using AI tools and Microsoft 365 (or similar)

✓Some exposure to product management, UX or software development, through studies or personal projects.

Desirable

✓Familiarity with project management tools such as Linear or other

✓Basic understanding of web technologies (HTML, APIs, databases).

✓Experience using AI tools in a work or study context.

Personal Attributes

✓Motivated to grow, learn and adapt fast.

✓Methodical and detail-oriented, especially in testing and documentation.

✓Proactive and self-driven, and able to work in a small team with limited handholding.

Pay: R15 000,00 - R20 000,00 per month

Work Location: Hybrid remote in Cape Town, Western Cape