Research jobs in Cape Town, Western Cape

1. Role purpose

The Data and Impact Coordinator is responsible for maintaining accurate, complete and timely programme data and turning it into useful information that helps Silulo Ulutho Foundation understand programme performance, track entrepreneur and learner progress, demonstrate outcomes, improve delivery and meet funder and governance reporting requirements. The role supports the Foundation’s Entrepreneurship Programme (EP), Digital Community Learning (DCL) and other initiatives.

2. Key responsibilities: Data management and quality

• Maintain organised, secure and up-to-date databases, registers and digital filing systems for programme participants, cohorts, attendance, activities and outcomes.
• Capture, verify, clean and reconcile information received from programme coordinators, facilitators and other staff.
• Conduct regular data-quality checks, follow up missing or inconsistent information, and maintain clear records of corrections and updates.
• Develop and maintain standard templates, data definitions, collection tools and reporting procedures.

Monitoring, evaluation and impact tracking

• Coordinate the collection of baseline, progress, completion and follow-up data for entrepreneurs and learners.
• Track agreed indicators such as enrolment, attendance, retention, completion, business progress, skills development and other outcomes relevant to each programme.
• Support participant surveys, feedback forms, case studies, success stories and post-programme follow-ups, ensuring consent is obtained where required.
• Analyse trends and identify participation gaps, drop-off patterns, emerging outcomes and opportunities to improve programme delivery.

Reporting and visualisation

• Prepare accurate monthly, quarterly and annual programme data reports, dashboards and summaries for management and funders.
• Provide evidence and supporting data for funder reports, proposals, board reports, impact updates and organisational planning.
• Present key findings in clear tables, charts and plain-language summaries for different audiences.
• Maintain an indicator tracker and reporting calendar, and alert management to risks or late/missing submissions.

Coordination and internal support

• Work closely with programme teams to ensure data is collected consistently and submitted on time.
• Train and support staff on data capture tools, definitions, quality standards and reporting requirements.
• Participate in programme review meetings and help teams use evidence to make practical improvements.
• Support monitoring visits, internal reviews, funder verification and evaluation activities as required.

Data protection and administration

• Handle personal information responsibly and in line with the Protection of Personal Information Act (POPIA), organisational policies and consent requirements.
• Apply appropriate access controls, confidentiality practices, secure storage, backups and retention procedures.
• Maintain an auditable record of data sources and reporting calculations; never fabricate or knowingly misrepresent results.

3. Minimum qualifications and experience

• Diploma or degree in Monitoring and Evaluation, Data Analytics, Statistics, Research, Information Management, Social Sciences, Development Studies, Business Administration or a related field.
• At least 2 years’ relevant experience in data management, programme monitoring, reporting, research or impact measurement. Equivalent practical experience may be considered.
• Experience maintaining databases or structured participant/programme records and preparing reports.
• Strong working knowledge of Microsoft Excel, including formulas, sorting, filtering, data validation and pivot tables.
• Good written and verbal communication skills, with the ability to explain data clearly.
• Experience in an NPO, community development, entrepreneurship, education, youth development or skills-development environment will be an advantage.

4. Advantageous skills

• Experience with monitoring and evaluation frameworks, indicators, theories of change or results-based management.
• Experience with digital data collection tools such as Google Forms, Microsoft Forms, KoboToolbox or similar platforms.
• Experience creating dashboards using Power BI, Looker Studio or equivalent tools
• Knowledge of POPIA and ethical handling of participant information.
• Ability to work with multiple teams, meet deadlines and manage several reporting cycles.
• Attention to detail, problem-solving, sound judgement and a commitment to accurate reporting.

5. Key performance areas and indicators

Performance area

Illustrative performance indicator

Data accuracy and completeness

Monthly records are complete, consistent, validated and updated within agreed deadlines.

Participant and outcome tracking

Baseline, attendance, progress, completion and follow-up records are maintained for agreed programme indicators.

Reporting delivery

Monthly, quarterly and annual reports and data requests are submitted accurately and on time.

Impact insights

Regular analysis identifies trends, gaps and practical recommendations for programme improvement.

Team support

Programme staff receive guidance and tools to improve data collection and reporting consistency.

Data protection

Participant information is handled securely, with access and consent requirements followed.

6. Core competencies

Accuracy and attention to detail; analytical thinking; planning and organisation; confidentiality and integrity; clear communication; collaboration; initiative; accountability; and a commitment to community impact.

7. Working relationships

The Coordinator will work with the COO/designated manager, programme coordinators, facilitators, administration and finance staff, participants, evaluators and funders where relevant.

8. General

The responsibilities listed above describe the main scope of the role and may be adjusted in line with the Foundation’s operational needs. The successful candidate may be required to travel to programme sites. Salary, contract duration, start date and application deadline should be confirmed before publication.

Pay: R12 300,00 - R41 000,00 per month

Work Location: In person