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Job Post Details

Contact Center Agent
Johannesburg South, Gauteng
Permanent

Job details

Pay information not provided
Permanent
Johannesburg South, Gauteng

Full job description

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.

No experience will be needed- WhatsApp. 0640168612

Call Center Representative duties and responsibilities

  • Manage inbound and outbound customer calls in a timely manner
  • Identify customers’ needs and wants, give your best to clarify information
  • Research every issue and provide solutions to them
  • Recognize opportunities to upsell our products and services
  • Follow our company’s communication “scripts”
  • When assigned, attend educational seminars
  • Build strong relationships with customers

Job Type: Permanent

Work Location: In person

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