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Regional General Manager
Job details
Full job description
JOB ADVERTISEMENT: REGIONAL GENERAL MANAGER
Location: Kwa-Zulu Natal
Company: Hero Serv Pty Ltd
Introduction:
REGIONAL GENERAL MANAGER - KZN
· Are you an experienced leader with a passion for driving operational excellence, business growth, and client success? Hero Serv Pty Ltd is seeking a Regional General Manager to lead operations across KwaZulu-Natal.
· This strategic leadership role is responsible for overseeing regional performance, driving business development, building stakeholder relationships, ensuring financial sustainability, and leading high-performing teams across multiple sites.
· As this role operates extensively throughout KwaZulu-Natal, candidates must be fluent in isiZulu and English, with the ability to communicate effectively with clients, employees, communities, and key stakeholders.
· If you have strong commercial acumen, leadership capability, and a proven track record in managing regional operations and growing business opportunities, we would like to hear from you.
KEY RESPONSIBILITIES
· Oversee the overall operational and commercial performance of the KZN region.
· Drive service excellence, profitability, and operational efficiency across multiple sites.
· Build and maintain strong relationships with clients, healthcare stakeholders, and business partners.
· Lead, coach, and support Regional Managers, Site Managers, and operational teams.
· Ensure compliance with company policies, contractual requirements, quality standards, and health and safety regulations.
· Monitor financial performance, budgets, labour costs, and operational efficiencies.
· Drive business development initiatives and identify opportunities for regional growth.
· Build and strengthen networks with key stakeholders, industry leaders, and potential clients across KZN.
· Fluent in isiZulu and English (written and verbal) with the ability to engage effectively with diverse stakeholders across KwaZulu-Natal.
· Support tender submissions, client presentations, contract negotiations, and retention strategies.
· Manage client concerns and escalations to ensure exceptional service delivery.
· Travel extensively throughout KZN to support sites, clients, and business development activities.
REQUIREMENTS
· Degree in Business Management, Operations Management, Healthcare Management, Hospitality Management, or a related field.
· Valid driver's licence and willingness to travel extensively throughout KZN.
· Minimum 8-10 years' experience in a senior management or regional leadership role.
· Experience within healthcare, hospital services, catering, facilities management, or a related environment.
· Proven experience managing multi-site operations, client relationships, and service delivery contracts.
· Demonstrated experience in business development, networking, and stakeholder management.
· Strong commercial, financial, and operational management skills.
· Excellent leadership, communication, negotiation, and strategic planning abilities.
SKILLS & COMPETENCIES
· Strong operational and commercial acumen.
· Strong interpersonal and communication skills, including fluency in isiZulu and English.
· Proven business development and networking capability.
· Results-driven with a strategic leadership approach.
· Excellent relationship-building and stakeholder management skills.
· Ability to lead multiple sites and diverse teams effectively.
· Highly organised, adaptable, and able to perform in a fast-paced environment.
APPLICATION DETAILS
· Closing Date: 30 October 2026
· Email Applications to: recruitment@heroserv.co.za
· Subject Line: Regional General Manager
IMPORTANT NOTES
· Only candidates who meet the minimum requirements will be considered.
· If you do not receive feedback within two (2) weeks of the closing date, please consider your application unsuccessful.
Pay: R900 000,00 - R950 000,00 per month
Work Location: In person