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Restaurant General Manager jobs in Cape Town, Western Cape

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    • Experience in luxury hospitality or premium restaurant management.
    • Experience with restaurant management systems and financial reporting tools.
    • View all Ladurée jobs - Victoria & Alfred Waterfront jobs
    • Salary Search: Restaurant General Manager salaries in Victoria & Alfred Waterfront, Western Cape
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    • Reports to: Head Of Operations / Workforce Operations Manager.
    • Totalstay manages a collection of premium aparthotels known for delivering exceptional…
    • General manager: 5 years (Preferred).
    • Solid understanding of restaurant financials and KPIs.
    • Oversee and drive all aspects of daily restaurant operations.
    • The Assistant Complex F&B Manager is responsible for supervising and coordinating all day to day food and beverage operations for the Restaurant, Room Service,…
    • Great communication and people skills ( Bilingual in Afrikaans & English ).
    • Our manager does not need to identify as LGBTQ+, but must genuinely understand, respect and champion the community.
    • Managing both the lounge and rooftop.
    • Maintain exceptional standards across the restaurant environment at all times.
    • Support marketing and promotional activity to build the restaurant’s profile.
    • Work within a team and drive the restaurant/take-away forward.
    • To optimize training efficiency, lead large-scale rollouts, and influence restaurant leadership…
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    • Provides feedback and reports back to management on the performance and challenges within the restaurant.
    • Responsible for the effective day-to-day management of…
    • Attend regular staff meetings to ensure alignment on restaurant goals and performance.
    • Proven experience as a Front of House Manager or similar role in a fast-…
    • At least 2-3 years’ experience as restaurant manager.
    • At least 2-3 years experience managing a restaurant, managing staff, coordinating events etc.
    • Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running…
    • At least 5 years in senior restaurant management, with at least 2 as GM.
    • Take full ownership of the restaurant's P&L: revenue, labour, cost of sales and targets…
    • Overall management of the restaurant, ensuring all bar and floor supplier orders are placed in a timeously manner, ensuring stock is accounted for, inventory is…
    • Executing restaurant marketing initiatives to build sales and strengthen community engagement.
    • Ensuring restaurant equipment and facilities are maintained to…

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Restaurant General Manager
Ladurée
·
2.3
Victoria & Alfred Waterfront, Western Cape
Permanent
Apply now

Job details

Pay information not provided
Permanent
Victoria & Alfred Waterfront, Western Cape

Full job description

We are seeking an experienced Restaurant General Manager to oversee the daily operations, financial performance and guest experience of our luxury restaurant. The successful candidate will lead the restaurant team, maintain exceptional service and brand standards, control operating costs and drive revenue growth while ensuring operational efficiency and compliance.

Key Responsibilities

Restaurant Operations

  • Oversee daily restaurant operations and ensure consistent service standards. Maintain exceptional food quality, presentation, cleanliness and guest experience. Ensure compliance with Ladurée brand guidelines and operational procedures. Manage reservations, service delivery and guest complaints.

Financial Management

  • Drive sales and achieve agreed revenue targets. Monitor budgets, labour costs, food costs, wastage and operating expenses. Oversee cash handling, daily reconciliations and financial reporting. Identify opportunities to improve profitability and operational efficiency.

Team Leadership

  • Recruit, train, supervise and develop restaurant employees. Manage staff scheduling, attendance and performance. Establish clear expectations and maintain a culture of accountability and service excellence.

Stock and Supplier Management

  • Oversee stock ordering, receiving, storage and inventory controls. Monitor stock variances, wastage and product availability. Maintain effective supplier relationships and purchasing procedures.

Compliance and Reporting.

  • Ensure compliance with food safety, hygiene, health and safety regulations and applicable labour legislation. Prepare daily, weekly and monthly operational reports. Monitor sales performance, guest feedback and key performance indicators. Identify operational risks and implement corrective measures.

Essential Requirements

  • Minimum of five years' experience in restaurant or hospitality operations, including management experience. Qualification in Hospitality Management, Business Management or a related field, or equivalent relevant experience. Proven experience in financial management, cost control and staff leadership. Strong knowledge of restaurant operations, inventory management and food safety. Excellent communication, organisational and problem-solving skills.

Desirable Requirements

  • Experience in luxury hospitality or premium restaurant management. Strong commercial awareness and a proven ability to achieve sales targets. Experience with restaurant management systems and financial reporting tools. Exceptional leadership and guest relationship management skills. Ability to work under pressure, including evenings, weekends and public holidays.

Work Location: In person

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