Restaurant Manager jobs in Braamfontein, Gauteng

PRIMARY JOB PURPOSE

To manage the daily restaurant operation by leading and developing the team, maintaining exceptional service and operational standards, optimizing profitability, and ensuring a seamless dining experience for members and guests in accordance with Club policies and objectives.

RESPONSIBILITIES

▪ Responsible for the day-to-day operation and overall performance of restaurant outlets.

▪ Conduct regular floor walkabouts to monitor service standards, staff performance, cleanliness, and operational requirements, ensuring an exceptional member and guest experience.

▪ Supervise restaurant operations to achieve revenue and profitability objectives while maintaining high standards of food quality, presentation, and service delivery.

▪ Effectively lead, delegate, and coordinate the activities of restaurant team members to ensure efficient operations.

▪ Liaise with management and relevant departments to plan, coordinate, and execute restaurant functions, events, and special activities.

▪ Organise and facilitate ongoing staff training on menu knowledge, customer service excellence, beverages, wines, and Club policies and procedures.

▪ Address and resolve member and guest concerns professionally, in line with the Club’s customer service standards.

▪ Maintain a positive, professional, and proactive approach at all times.

▪ Manage employee attendance, performance, conduct, and scheduling in accordance with the Club’s policies, procedures, and operational requirements.

▪ Process employee time records for payroll and complete daily cash-up procedures in compliance with cash- handling controls.

▪ Perform Duty Manager shifts as required.

▪ Ensure compliance with all health, safety, hygiene, and food safety regulations, standards, and Club requirements.

▪ Support operations in any Food & Beverage outlet as required and perform any other duties reasonably assigned by management.

PERSONAL ATTRIBUTES & SKILLS

▪ A strong dynamic leader with effective management skills such as planning, organizing, leading, and controlling is essential.

▪ Independent self-starter who can take ownership has initiative and a positive attitude.

▪ Delegates tasks to staff in a fair and consistent manner.

▪ Upholds exceptional service levels as well as improves upon them.

▪ Strong interpersonal and communication skills (written and verbal).

▪ Able to train and coach staff to perform at their peak levels.

▪ Strong Food and Beverage operational knowledge.

▪ Professional management front of house at all times.

▪ Passionate about the hospitality industry.

▪ Ensures a high-level personal appearance in keeping with the standing of CCJ.

▪ Maintain excellent grooming standards at all times.

MINIMUM / PREVIOUS EXPERIENCE

▪ Minimum 6 years of Restaurant Supervisory or Managerial experience.

▪ Minimum 5 years working experience within Hospitality/Club industry.

QUALIFICATION

▪ Minimum Matric

▪ Tertiary qualification in Hospitality (preferred)

▪ Computer Skills – MS Office

PROPERTY

▪ Auckland Park

Job Types: Full-time, Permanent

Application Question(s):

• Do you have Gallery and Patio restaurant knowledge and understanding?
• What is your salary expectation?

Experience:

• hospitality industry : 6 years (Required)

Work Location: In person