Restaurant Manager jobs in Cape Town, Western Cape
Restaurant Front of House Manager
Often replies in 7 daysSweethearts of the rodeoCape Town, Western Cape 8001- Attend regular staff meetings to ensure alignment on restaurant goals and performance.
- Proven experience as a Front of House Manager or similar role in a fast-…
- Honey and DoraDe Waterkant, Western Cape
- Our manager does not need to identify as LGBTQ+, but must genuinely understand, respect and champion the community.
- Managing both the lounge and rooftop.
- CappelloCape Town, Western Cape
- Experience: 3-5 years in a management or leadership role in a high-volume bar, cocktail lounge, premium restaurant or hotel.
- Strore Manger: 1 year (Required).
- View all Cappello jobs - Cape Town jobs
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- Trillium ConsultingCape Town, Western Cape
- *Key responsibilities:* - Managing daily restaurant operations - Leading, training and motivating staff - Maintaining excellent customer service standards…
- Southern Suburbs TaproomCape Town, Western Cape 7975
- Overall management of the restaurant, ensuring all bar and floor supplier orders are placed in a timeously manner, ensuring stock is accounted for, inventory is…
- Sun InternationalCape Town, Western Cape
- Monitor service offering / products and pricing within restaurants.
- Informs department / staff of information required to perform the duties and restaurant…
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- Maritime Finance PTY LtdCamps Bay, Western Cape
- Train, coach and evaluate restaurant employees.
- Manage the daily operation of restaurants and dining venues.
- Several years of restaurant/hotel/cruise experience…
- View all Maritime Finance PTY Ltd jobs - Camps Bay jobs
- Salary Search: Restaurant Operations Manager salaries in Camps Bay, Western Cape
- NoNameHGSea Point, Western Cape
- * A strong understanding of restaurant operations, COS & labour management.
- We’re looking for candidates who have: *Previous restaurant/hospitality management…
- View all NoNameHG jobs - Sea Point jobs
- Salary Search: Restaurant Manager salaries in Sea Point, Western Cape
- Ou Meul Bakery & CafeOranjezicht, Western Cape
- We are looking for a hands-on Manager to take full ownership of store performance, team leadership, and daily operations.
- This is not a desk-based position.
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- Life & Brand PortfolioVictoria & Alfred Waterfront, Western Cape
- Supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant.
- FPG FoodsCape Town, Western Cape 7500
- Understand the maximization of the restaurant profits by understanding and controlling all restaurant costs (e.g. labour, food).
- View all FPG Foods jobs - Cape Town jobs
- Salary Search: Assistant Restaurant Manager salaries in Cape Town, Western Cape 7500
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- Deer Park CafeCape Town, Western Cape 8001
- Previous restaurant or hospitality experience.
- Confidently manage a busy restaurant floor.
- Communicate clearly and professionally with staff and customers.
- Deer Park CafeCape Town, Western Cape 8001
- Previous restaurant or hospitality experience.
- Confidently manage a busy restaurant floor.
- Communicate clearly and professionally with staff and customers.
View similar jobs with this employerMo-mo groupCape Town, Western Cape- Lead daily restaurant operations with a hands-on approach.
- 5+ years in restaurant experience, with 2+ years in a senior position.
- View all Mo-mo group jobs - Cape Town jobs
- Salary Search: Restaurant Manager salaries in Cape Town, Western Cape
- Life & Brand PortfolioCape Town, Western Cape
- Regular presence on the restaurant floor during service.
- This candidate will be responsible for effective communication with guests and management of staff.
- FlorentinCape Town, Western Cape
- Minimum 4–5 years' restaurant management experience, preferably in a busy, high-quality restaurant or hospitality environment.
- View all Florentin jobs - Cape Town jobs
- Salary Search: Restaurant General Manager salaries in Cape Town, Western Cape
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Restaurant Front of House Manager
Job details
Job type
Full job description
Job Title: Front of House Manager
Reports To: General Manager
Job Summary: The Front of House Manager at SOTR is responsible for overseeing the daily operations of the front of house, ensuring an exceptional dining experience for guests. This includes managing the staff, creating a welcoming atmosphere, maintaining high service standards, and collaborating with kitchen and management teams to deliver a seamless operation. The Front of House Manager plays a crucial role in achieving guest satisfaction, maintaining operational efficiency, and driving overall restaurant success.
Key Responsibilities:
- Staff Management and Training:
- Lead, motivate, and supervise front-of-house staff (waiters, runners, hosts, bartenders, etc.), ensuring consistent high service standards.
- Train and onboard new employees, providing ongoing coaching and development.
- Conduct regular performance reviews and provide constructive feedback.
- Manage employee schedules to ensure adequate staffing levels.
- Guest Relations:
- Ensure all guests are greeted promptly, treated with respect, and receive an exceptional dining experience.
- Resolve guest complaints and issues in a professional and efficient manner, striving for guest satisfaction.
- Maintain a strong relationship with repeat customers and handle VIP guests with care.
- Operational Management:
- Oversee daily operations of the dining room and bar areas to ensure smooth service and cleanliness.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with kitchen staff to ensure timely and accurate food service.
- Financial Management:
- Must be able to do cash ups, handling with petty cash when needed.
- Monitor daily sales and report any discrepancies.
- Process payments.
- Event Planning and Execution:
- Coordinate special events, private parties, and reservations, ensuring everything runs smoothly.
- Work with the marketing team to promote events, ensuring proper preparation and guest satisfaction.
- Supervise event staff and ensure seamless execution.
- Communication and Collaboration:
- Foster effective communication between front-of-house and back-of-house teams to ensure efficient operations.
- Provide input to the General Manager for strategy development and operational improvements.
- Attend regular staff meetings to ensure alignment on restaurant goals and performance.
Skills and Qualifications:
- Proven experience as a Front of House Manager or similar role in a fast-paced restaurant environment.
- Strong leadership and interpersonal skills with a focus on customer service.
- Ability to handle stressful situations with grace and professionalism.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Familiarity with MICROS systems and Dineplan.
- Knowledge of food safety and health regulations.
- Flexibility to work evenings, weekends, and holidays as required.
- A passion for hospitality and creating memorable guest experiences.
Physical Requirements:
- Ability to stand for extended periods.
- Ability to think fast when situations accures.
- Ability to move quickly through a crowded environment.
This role would be crucial in ensuring the front-of-house operations run smoothly, efficiently, and provide an exceptional guest experience at SOTR.
Job Type: Full-time
Work Location: In person