Restaurant Manager jobs in Heathfield, Western Cape

Main responsibilities

• Manage the daily operation of restaurants and dining venues.
• Supervise Maître d’, Assistant Maître d’, Head Waiters, Waiters and other restaurant staff.
• Ensure excellent guest service and dining experiences.
• Monitor restaurant service, table setup, cleanliness and presentation.
• Manage seating arrangements, reservations and guest flow.
• Handle guest complaints and resolve service issues professionally.
• Conduct staff briefings before service.
• Prepare staff schedules and allocate duties.
• Train, coach and evaluate restaurant employees.
• Monitor food and beverage service standards.
• Work closely with the Executive Chef and kitchen team to coordinate service.
• Monitor food and beverage costs, wastage and inventory.
• Assist with budgets, revenue targets and operational reports.
• Ensure compliance with HACCP, hygiene, sanitation and safety standards.
• Conduct regular inspections of dining areas.
• Manage restaurant operations during formal nights, special events and high-volume services.
• Ensure company/cruise-line procedures and standards are consistently followed.
• Coordinate with the Food & Beverage Manager/Director and Hotel Director.

Requirements

• Several years of restaurant/hotel/cruise experience
• Previous supervisory or management experience
• Excellent customer-service and communication skills
• Knowledge of cost control and inventory
• Ability to work under pressure
• Strong English
• HACCP/food-safety knowledge
• STCW and seafarer medical certification, where required

Pay: R50 000,00 - R70 000,00 per month

Work Location: In person