Restaurant Manager jobs in Heathfield, Western Cape

SEASONED RECRUITMENT IS HIRING

GENERAL MANAGER – UPMARKET RESTAURANT

Location: Sea Point, Cape Town

Salary: R25,000 – R20,000 per month

Shifts: To be confirmed

Seasoned Recruitment is seeking an experienced General Manager for a well-established, upmarket restaurant situated on the Sea Point

This is a hands-on, operational leadership role for an experienced restaurant professional who is commercially minded, highly service driven and confident managing both FOH and BOH operations.

The successful candidate will be expected to maintain a strong presence on the floor, particularly during peak service periods, while taking overall responsibility for the performance, profitability, service standards, operational controls and development of the restaurant team.

KEY RESPONSIBILITIES

Manage the overall day-to-day operation of the restaurant and ensure consistently high operational and service standards.

Drive the restaurant towards achieving its targeted Restaurant Operating Profit (ROP) and monitor performance against budget.

Manage and control key financial areas including cost of sales, labour costs and controllable operating expenses.

Maintain a strong presence on the restaurant floor, particularly during peak service periods, and actively oversee the guest experience.

Monitor guest feedback and social media reviews and take appropriate action to maintain consistently high guest satisfaction levels.

Ensure excellent service standards across the restaurant, including professional guest greetings, waiter product knowledge, speed of service, product presentation and overall FOH cleanliness and readiness.

Oversee bar standards including setup, product knowledge, presentation and operational readiness.

Ensure strong operational standards across BOH, including kitchen cleanliness, workstation standards, correct product storage, adherence to production recipes and appropriate maintenance of kitchen equipment.

Work closely with the management team to identify operational weaknesses and implement corrective action where required.

Drive staff development and ensure regular training takes place across both FOH and BOH.

Ensure departmental SOP training is conducted consistently and that employees understand and adhere to the required operating standards.

Conduct additional training where negative guest feedback or internal audit findings identify areas requiring improvement.

Maintain appropriate training records and ensure documentation is completed and available for operational and service audits.

REQUIREMENTS

Proven experience in a General Manager or strong senior restaurant management position within a busy, upmarket restaurant environment.

Strong understanding of restaurant operations across both FOH and BOH.

Solid financial and commercial understanding, particularly restaurant profitability, budgeting, cost of sales, labour costs and controllable expenses.

Strong leadership skills with the ability to manage, motivate, train and develop a diverse hospitality team.

Excellent understanding of guest service and the ability to maintain consistently high service standards.

Strong operational eye with excellent attention to detail across service, cleanliness, hygiene, presentation and restaurant readiness.

Ability to remain highly visible and hands-on during busy service periods rather than managing solely from an office.

Strong problem-solving ability with the confidence to address operational issues, guest concerns and performance gaps quickly and professionally.

Experience implementing and maintaining SOPs and conducting ongoing staff training.

Professional, organised and confident with strong communication and interpersonal skills.

The ideal candidate will be a hands-on restaurant operator and strong leader who understands the commercial side of the business while remaining passionate about service, people development and the overall guest experience.

Pay: R25 000,00 - R32 000,00 per month

Work Location: In person