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Restaurant jobs in Canal Walk, Western Cape

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    • Prior to service, you ensure proper set-up and the replenishment of the restaurant.
    • You guarantee the customer experience is always perfect.
    • View all Mama Shelter jobs - Cape Town jobs - Server jobs in Cape Town, Western Cape
    • Salary Search: Waiter salaries in Cape Town, Western Cape
    • Knowledge of restaurant service etiquette and basic wine knowledge.
    • Proven experience as a Waiter in a restaurant, café or similar hospitality environment.
    • The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner.
    • Manage restaurant reservations and seating plans.
    • Answer guest questions about menus, dining times, and restaurant policies.
    • Escort guests to their tables.
    • Customers to be welcomed, seated and drink and food orders to be taken as well as staying attentive to the needs of guests during their stay.
    • Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest…
    • Assist with restaurant, buffet, café and other F&B operations.
    • Previous F&B, restaurant, hotel or cruise-ship experience is preferred.
    • Answer incoming calls and address guests’ queries, take restaurant reservations as and when required.
    • Welcome guests to the venue.
    • Customer service, supervising maintenance, coordinating departmental tasks, and overseeing food and beverage*.
    • Key skills to exceed in customer service.
    • Welcoming guests and directing them to their seating, ensuring a professional and warm first impression.
    • Highlighting chef specials and seasonal offerings where…
    • # Barmen / Bartenders *Location:* Northern or Southern Suburbs, Cape Town *Job Type:* Full-time We are looking for experienced, energetic and…
    • Maintain cleanliness and presentation of the restaurant and service areas.
    • Previous experience as a Waitron in a hotel, restaurant or hospitality environment.
    • Prepare and serve high-quality coffee and beverages to consistently high standards.
    • Deliver friendly, professional, and efficient customer service.
    • Welcome and assist guests throughout their dining experience.
    • Take accurate food and beverage orders.
    • Prepare and serve beverages to company standards (…
    • Conduct service briefings and train restaurant staff.
    • Assist with restaurant opening and closing procedures.
    • Assist the Maître d’ in managing daily restaurant…

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Job Post Details

Waiter - job post

Mama Shelter
3.3 out of 5 stars
Cape Town, Western Cape
Full-time

Job details

Job type

  • Full-time

Location

Cape Town, Western Cape

Full job description

Company Description


Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion:

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.


Job Description


Would you like to do the opening of our Mama Shelter Cape Town

THE MISSION?

  • Our customers are in good hands with you.
  • You will be responsible for the smooth running of a personalised service: from order taking to payment don’t forget to clear the table, otherwise no dessert just like at home!
  • Prior to service, you ensure proper set-up and the replenishment of the restaurant.
  • You guarantee the customer experience is always perfect.

Qualifications


MADE FOR YOU? ONLY IF…

  • You know how to carry a minimum of 3 plates at the same time, if not- you are ready to take up the challenge.

  • Detail is important to you; nothing goes missing thanks to your anticipation!

  • Like an elephant, you never forget a face (or an order).

  • You are attentive and friendly, you are overflowing with kindness and don’t know what to do with all of it!

  • You are versatile and even a bit of a seller!

  • You know how to handle every situation; Master Yoda taught you everything… .


Additional Information


YOUR LITTLE EXTRAS :


  • Your smile is contagious; it may be a detail for you, but for us, it means a lot
  • Just like Michael Scofield, you can be tattooed and not scare away the children.
  • You’ve served people other than Uncle and Auntie at Christmas dinner. ️

Additional information

We’re sure you know the beat:

  • 1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
  • Chorus: After the successful telephone interview, we will see you at Mama, be ready!
  • (chorus x2 depending on the position)
  • Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.
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