Restaurant jobs in Clanwilliam, Western Cape

Beach Canteen Manager – Duties and Responsibilities

The Beach Canteen Manager is responsible for the daily operations of the Beach Canteen, ensuring excellent guest service, food and beverage quality, cleanliness, staff management and smooth running of the establishment.

1. Daily Operations

• Open and close the Beach Canteen according to operating hours.
• Ensure the canteen is fully prepared before opening.
• Check that all equipment, furniture and service areas are clean and ready.
• Ensure the restaurant operates smoothly throughout the day.
• Monitor daily activities and resolve operational problems.
• Ensure all guests receive friendly, professional and efficient service.

2. Staff Management

• Supervise and manage all Beach Canteen staff.
• Allocate daily duties and responsibilities.
• Prepare staff schedules and manage shift arrangements.
• Ensure staff arrive on time and are properly dressed.
• Train new employees on service standards and procedures.
• Monitor staff performance, discipline and teamwork.
• Ensure staff take their allocated breaks without affecting service.

3. Food and Beverage Management

• Ensure food and drinks are prepared and served according to Yamu's standards.
• Check food presentation, portion sizes and quality.
• Monitor food preparation and service times.
• Ensure the menu and prices are correctly communicated to staff.
• Monitor stock levels of food, beverages and other supplies.
• Ensure proper storage, labelling and rotation of ingredients.
• Minimise food wastage.

4. Stock Control and Ordering

• Conduct regular stock counts.
• Monitor daily stock usage.
• Prepare stock orders and submit them for approval.
• Check deliveries against invoices and orders.
• Report shortages, damaged goods or incorrect deliveries.
• Ensure stock is stored safely and securely.
• Monitor stock losses and wastage.

5. Guest Relations and Customer Service

• Welcome guests warmly and professionally.
• Handle guest enquiries, complaints and special requests.
• Ensure guest concerns are addressed promptly.
• Maintain a welcoming and relaxed beach atmosphere.
• Encourage positive guest experiences and feedback.
• Ensure both day visitors and in-house guests receive excellent service.

6. Cleanliness, Hygiene and Safety

• Ensure the entire Beach Canteen is clean and presentable.
• Oversee cleaning of the kitchen, bar, dining areas and guest bathrooms.
• Ensure tables are cleared and cleaned promptly.
• Monitor food safety and hygiene standards.
• Ensure staff follow proper food-handling procedures.
• Report maintenance issues immediately.
• Ensure rubbish is removed and disposed of properly.

7. Cash Handling and Administration

• Monitor daily sales and cash transactions.
• Ensure all orders are correctly captured on the point-of-sale system.
• Check that bills are accurate before presenting them to guests.
• Ensure cash-ups are completed at the end of each shift.
• Report discrepancies immediately.
• Keep records of daily sales, stock usage and operational expenses.
• Submit daily and weekly reports to management.

8. Communication and Reporting

• Report directly to resort management.
• Communicate daily operational requirements.
• Report staff shortages, maintenance issues and guest complaints.
• Keep management informed about stock requirements.
• Attend management meetings when required.
• Ensure all Yamu policies and procedures are followed.

9. Sales and Business Performance

• Encourage upselling of food and beverages.
• Monitor daily sales performance.
• Identify opportunities to improve revenue.
• Maintain good cost control.
• Ensure service standards encourage repeat visits and recommendations.

Daily Manager's Checklist

Beach Canteen Daily Checklist

0/12 completedCheck staff attendance and appearanceInspect the canteen before openingCheck kitchen, bar and dining area cleanlinessCheck food and beverage stockConfirm menu availability and specialsCheck equipment and maintenanceBrief staff on daily duties and bookingsMonitor guest service throughout the dayCheck stock usage and wastageComplete cash-up and daily sales reportEnsure closing cleaning is completedSecure stock, equipment and premisesReset checklist

Pay: R8 000,00 - R10 000,00 per month

Work Location: In person