Restaurant jobs in Somerset West, Western Cape

SEASONAL WAITERS

Erinvale Estate Hotel & Spa, a prestigious five-star property situated in the beautiful Helderberg region of Somerset West, is looking for passionate, professional and service-driven Seasonal Waiters to join our Food & Beverage team for the upcoming busy season.

We are looking for individuals who are passionate about hospitality, take pride in delivering exceptional service and enjoy creating memorable guest experiences. If you have a genuine love for food, wine and hospitality, and thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities

• Prepare and set up the restaurant in accordance with the hotel's five-star service standards.
• Welcome guests warmly and present menus professionally.
• Demonstrate good knowledge of menu items, ingredients, preparation methods, presentation and wine pairings.
• Provide informed menu recommendations and suggest suitable food and wine pairings.
• Accurately take and process food and beverage orders using the POS system.
• Communicate special requests and dietary requirements to the kitchen.
• Coordinate with the kitchen regarding service timings to ensure a seamless dining experience.
• Serve food and beverages professionally, explaining dishes where appropriate.
• Monitor guest satisfaction and attend to requests or concerns promptly.
• Maintain attentive table service, including clearing, resetting tables and replenishing beverages.
• Process guest bills and payments accurately.
• Assist with monitoring restaurant reservations on Dineplan and following up on outstanding deposit payments where required.
• Maintain exceptional standards of cleanliness, hygiene and personal presentation.
• Take initiative and assist with the smooth running of restaurant operations.
• Handle guest feedback and complaints professionally, escalating matters to management where necessary.
• Work collaboratively with the kitchen and wider Food & Beverage team.
• Comply with all Company policies, standard operating procedures, security, health and safety and guest confidentiality requirements.

Minimum Requirements

• Grade 12 (Matric).
• Previous experience as a Waiter in an upmarket restaurant or four- or five-star hotel environment will be advantageous.
• Good knowledge of food and beverage service standards.
• Understanding of menu presentation and food and wine pairings.
• Experience operating a POS system will be advantageous.
• Knowledge of restaurant reservation systems will be an advantage.

Skills & Competencies

The successful candidates should demonstrate:

• Excellent communication and interpersonal skills.
• A genuine passion for hospitality and guest service.
• A friendly, confident and professional manner.
• Strong organisational and multitasking abilities.
• Attention to detail and the ability to work under pressure.
• Initiative and a willingness to learn.
• A positive attitude and strong team spirit.
• Reliability, punctuality and sober habits.
• Flexibility to work shifts, weekends and public holidays as required.

Become part of a passionate hospitality team committed to delivering exceptional guest experiences during the exciting upcoming season. If you are enthusiastic, service-driven and ready to contribute to a five-star hospitality environment, we would love to hear from you. Please submit your CV, to hr@erinvale.co.za, before 13 November 2026. Only shortlisted candidates will be contacted.

Work Location: In person