Skip to main content
Post your resume and find your next job on Indeed!

Server jobs

Sort by: -

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Senior IT Infrastructure Analyst - job post

Exceed HR and Recruitment
Cape Town, Western Cape
Full-time

Location

Cape Town, Western Cape

Full job description

Job Overview

  • Application Deadline: 6 February 2026
  • Job Location: Cape Town, Western Cape
  • Job Title: Senior IT Infrastructure Analyst
  • Education Level: Diploma
  • Job Level: Senior
  • Minimum Experience: 5- 7 Years

Senior IT Infrastructure Analyst required in Cape Town.

Duties and Responsibilities:

  • Infrastructure & Network Support:
    • Maintain and support network infrastructure across all stores, head office, warehouses, and datacentre environments.
    • Monitor network and server performance, identify bottlenecks, and implement proactive improvements to ensure maximum uptime.
    • Oversee installation, configuration, replacement, and ongoing maintenance of store network equipment including switches, access points, firewalls, and routers.
  • Application Support:
    • Coordinate and manage patch management cycles, application version upgrades, and system maintenance windows with minimal business disruption.
    • Provide expert-level support for Oracle POS (Cloud), Microsoft 365 suite, and other critical business systems.
    • Support Finance, HR, and Payroll ERP systems, ensuring data accuracy and smooth system integrations.
  • Project Execution & Migration:
    • Support delivery and execution of key infrastructure projects, cloud migrations, POS rollouts, and application implementations.
    • Participate in planning, scoping, and scheduling project activities to ensure timely and cost-effective delivery.
    • Provide hands-on technical execution across network, server, application, and cloud migration tasks.
  • User Support (Head Office & Stores):
    • Resolve escalated technical issues from store and head office support queues, ensuring quick turnaround and minimal business impact.
    • Provide hands-on and remote support for hardware, software, and network-related issues.
    • Train store, regional, and head office staff on IT systems, processes, and best practices to reduce repeated issues.
  • Vendor & Asset Management:
    • Liaise with vendors for support escalations, warranty claims, new hardware procurement, and service delivery.
    • Manage relationships with ISP providers, POS vendors, cloud service vendors, and hardware suppliers.
    • Ensure SLAs are monitored, tracked, and escalated when required.
  • Security Execution:
    • Execute IT security operational tasks such as user access reviews, permission audits, and identity lifecycle management.
    • Ensure regular patching of systems, servers, and devices in accordance with IT security policies.
    • Support vulnerability remediation efforts, including coordinating with vendors and internal teams to close security gaps.

Requirements:

  • 5+ years of experience in IT infrastructure or systems support role.
  • Strong understanding of networking (LAN/WAN, firewalls, Wi-Fi), Windows Server, Microsoft 365, and cloud-based applications.
  • Hands-on experience supporting POS systems (Oracle POS preferred).
  • Experience with project-based work, migrations, and upgrades.
  • Excellent troubleshooting, communication, and documentation skills.
  • Relevant certifications (e.g., CCNA, Microsoft, ITIL) desirable.

Let Employers Find YouUpload Your Resume