Service Delivery jobs

The focus of the Operations Manager – Day Hospital position is to ensure efficient, compliant and high-quality operational performance across all Day Hospital facilities. The role is responsible for driving operational excellence, managing key risks and stakeholders, and supporting the delivery of exceptional patient care and business outcomes.

CRITICAL OUTPUTS

• Provide strong, visible leadership aligned with the organisation’s values.
• Build strong relationships with various stakeholders, including Clinicians.
• Implement and manage operational strategies to support business goals.
• Drive standardisation and operational excellence across all facilities.
• Execute strategic operational objectives for Day Hospitals.
• Lead, coach, and develop hospital managers and operational teams.
• Support Human Capital initiatives and promote a high-performance culture.
• Optimise hospital operations for cost-effectiveness and efficiency.
• Identify and mitigate operational, clinical, and compliance risks.
• Oversee stock control and procurement approval processes.

Role Requirements

• A Diploma in General Nursing, BCur degree, or another relevant healthcare-related degree would be preferable.
• Minimum 5 years’ management experience, preferably within a Day Hospital or medical environment.
• Proven ability to lead teams, manage multi-site operations and drive performance.
• Valid driver’s license and own transport.
• Frequent travel between hospitals is required.
• Ability to operate in a high-pressure, performance-driven environment.
• Ability to build strong relationships with stakeholders.
• Overtime may be required as operationally necessary.
• Strong leadership and people management abilities.
• Ability to manage multiple stakeholders across clinical, operational and administrative functions.
• High adaptability to change and evolving business priorities.
• Strong decision-making, communication and problem-solving skills.
• Solid understanding of operational compliance, risk management and healthcare regulations.

How to Apply
Interested candidates are required to apply via the application link provided. Applications submitted via email or other platforms will not be considered.

Link: https://my.wamly.io/invite/intercare/a0e51d87

Please note that the first phase of the application process will include:

• A short skills-based assessment, and
• A Wamly video interview

These assessments form part of our initial screening process.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have background in Operating Theatre Nursing?

Education:

• Bachelors (Required)

Experience:

• Nursing Management: 5 years (Preferred)

License/Certification:

• South African Nursing Council Registration (Preferred)

Work Location: In person