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- Spur CorporationWestern Cape
- ? Coordinate communication between sales managers, service providers, and customers.
- ? Extract information from third-party systems and convert into…
- Spur CorporationWestern Cape
- ? Coordinate communication between sales managers, service providers, and customers.
- ? Extract information from third-party systems and convert into…
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Job Post Details
Retail Support Administrator - job post
3.73.7 out of 5 stars
Western Cape
Part-time
You must create an Indeed account before continuing to the company website to apply
Job details
Job type
- Part-time
Location
Western Cape
Full job description
Key Responsibilities:
1. Sales Support
? Prepare proposals, quotations, and presentations to assist the sales team.
? Coordinate communication between sales managers, service providers, and customers.
? Review invoices and claims from agents, suppliers and customers.
? Process orders, claims, pricing, and related transactions.
? Extract information from third-party systems and convert into presentations for relevant stakeholders.
? Coordinate the setup for sales events, trade shows, and client meetings.
2. Administrative Duties
? Maintain and manage sales documentation, including contracts, invoices, product details, and customer records.
? Prepare and distribute reports, such as sales metrics, budgets, expenses, and customer service updates.
? Collate and ensure accuracy of all information provided to various third-party organisations.
? Schedule and manage team meetings, appointments, and calls, preparing minutes as necessary.
? Organize and maintain filing systems, both digital and physical.
? Manage team expenses and coordinate travel arrangements.
3. Customer Service & Relationship Management
? Update and manage customer information in internal systems.
? Assist in resolving customer and service provider issues in collaboration with the sales team.
? Ensure timely and accurate communication with service providers and customers.
? Build and nurture long-term relationships through excellent service and prompt follow-ups.
4. Order Management
? Track and manage orders to ensure timely processing, invoicing, and delivery.
? Collaborate with manufacturers and logistics teams to ensure on-time delivery.
? Support inventory management in coordination with supply chain and sales agents.
Requirements:
? Education: Matric certificate is essential. Further educational qualifications in administration, business, commerce, data analytics, or a related field is advantageous.
? Experience: Minimum of 5 years in similar roles, preferably within the FMCG or Retail sectors.
? Skills:
o High level of numeracy and analytical skills.
o Strong attention to detail and organizational skills.
o Effective multitasking and teamwork abilities.
o Excellent communication and interpersonal skills.
o Capable of working independently with minimal supervision.
? Knowledge:
o Familiarity with consumer goods categories and retail operations.
o Proficiency in Microsoft Office Suite, with advanced level of application in Excel.
o Experience with reporting applications such as PowerBi and Tableau.
o Exposure to Sage ERP is advantageous.
Why Join Us? At Spur Corporation, we offer an environment that values collaboration, innovation, and excellence. Joining our team means becoming part of a purpose-driven organization committed to your growth and success. If you are passionate about providing exceptional support and thrive in a fast-paced environment, we encourage you to apply.
1. Sales Support
? Prepare proposals, quotations, and presentations to assist the sales team.
? Coordinate communication between sales managers, service providers, and customers.
? Review invoices and claims from agents, suppliers and customers.
? Process orders, claims, pricing, and related transactions.
? Extract information from third-party systems and convert into presentations for relevant stakeholders.
? Coordinate the setup for sales events, trade shows, and client meetings.
2. Administrative Duties
? Maintain and manage sales documentation, including contracts, invoices, product details, and customer records.
? Prepare and distribute reports, such as sales metrics, budgets, expenses, and customer service updates.
? Collate and ensure accuracy of all information provided to various third-party organisations.
? Schedule and manage team meetings, appointments, and calls, preparing minutes as necessary.
? Organize and maintain filing systems, both digital and physical.
? Manage team expenses and coordinate travel arrangements.
3. Customer Service & Relationship Management
? Update and manage customer information in internal systems.
? Assist in resolving customer and service provider issues in collaboration with the sales team.
? Ensure timely and accurate communication with service providers and customers.
? Build and nurture long-term relationships through excellent service and prompt follow-ups.
4. Order Management
? Track and manage orders to ensure timely processing, invoicing, and delivery.
? Collaborate with manufacturers and logistics teams to ensure on-time delivery.
? Support inventory management in coordination with supply chain and sales agents.
Requirements:
? Education: Matric certificate is essential. Further educational qualifications in administration, business, commerce, data analytics, or a related field is advantageous.
? Experience: Minimum of 5 years in similar roles, preferably within the FMCG or Retail sectors.
? Skills:
o High level of numeracy and analytical skills.
o Strong attention to detail and organizational skills.
o Effective multitasking and teamwork abilities.
o Excellent communication and interpersonal skills.
o Capable of working independently with minimal supervision.
? Knowledge:
o Familiarity with consumer goods categories and retail operations.
o Proficiency in Microsoft Office Suite, with advanced level of application in Excel.
o Experience with reporting applications such as PowerBi and Tableau.
o Exposure to Sage ERP is advantageous.
Why Join Us? At Spur Corporation, we offer an environment that values collaboration, innovation, and excellence. Joining our team means becoming part of a purpose-driven organization committed to your growth and success. If you are passionate about providing exceptional support and thrive in a fast-paced environment, we encourage you to apply.
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