Student jobs in Cape Town, Western Cape

The Administrative Assistant serves as a vital operational anchor and initial point of contact for our prospective students and partner institutions. Operating in an agile, hybrid environment, this role combines high-volume communication management with precise data tracking, scheduling, client support and and digital presence.

The primary mission is to guide candidates seamlessly through the education pipeline - from handling initial email inquiries and managing app user engagement to troubleshooting application paperwork and coordinating with university partners. Beyond candidate support, the role maintains live operational data, assists with social media posting and community engagement, calendar management and ensures weekly operations run on schedule.

This position is ideal for an ambitious, self-directed professional or recent graduate who thrives in an entrepreneurial setup, values schedule flexibility, and can bring exceptional communication and organisational skills to a growing global network.

Comprehensive training will be provided.

Key Responsibilities

1. Candidate Communication & Inbox Management

• Manage candidate inquiries via central email, acting as the first point of contact.
• Filter and triage incoming messages: forward relevant matters to senior leadership while handling standard inquiries using customised templates.

2. Candidate Follow-Up & Engagement

• Conduct proactive follow-ups with candidates across multiple stages (e.g., non-responsive leads, inactive app users, app update follow-ups, and check-ins on enrollment status).
• Manage call logistics: send consultation booking reminders, share pre-call questions, follow up with no-show candidates, and send post-call summaries.

3. University Liaison & Candidate Support

• Communicate technical queries to partner universities on behalf of candidates.
• Monitor university application links and verify that fees and deadlines remain up to date across our website, app, and social media channels.
• Assist candidates with gathering and submitting required application paperwork and supporting evidence.
• Attend meetings with university partners as required.

4. Data Management & Social Media

• Maintain accurate, live records on our application tracking sheets.
• Track and log social media engagement.
• Schedule social media posts using pre-curated materials and a content calendar.
• Identify relevant social media groups to join and promote company services.
• Respond to messages and comments on social media channels.

5. Reporting & Operations

• Submit concise weekly progress reports every Friday (covering candidate progress, social media stats, and action items for the upcoming week).
• Maintain the master calendar for events, interviews, social media schedules, and meetings.
• Attend team meetings and co-working sessions as required (predominantly online with some in-person sessions).

Requirements & Qualifications

• Education & Experience:
• Minimum of a Bachelor’s degree (or equivalent qualification); OR 5+ years of experience in Human Resources or a similar industry.
• Recent graduates are strongly encouraged to apply!
• Technical Requirements: Access to a reliable personal device and high-speed internet connection.
• Software Skills: High proficiency with Google Workspace (Google Docs, Sheets, Gmail, Calendar) or similar tools.
• Communication & Mindset: High proficiency in written and spoken English with timely, supportive, and professional communication skills.
• Work Style: Proactive, self-directed, highly organized, and collaborative with an entrepreneurial drive.

Desirable (Bonus) Skills:

• Knowledge of higher education programs and university enrollment processes.
• Expertise in marketing and social media management.
• Teaching and/or lecturing experience.

What We Offer

• Daily Rate: R400 / day
• Bonuses: Performance-related bonus opportunities
• Flexibility: Flexible working hours and hybrid arrangement (remote work paired with occasional in-person co-working days; all travel expenses covered for in-person requirements)
• Career Growth: Opportunities for professional development and career pathway progression within the company
• Global Reach: The opportunity to collaborate with an international network in an entrepreneurial environment

Pay: R400,00 per day

Education:

• Bachelors (Preferred)

Work Location: Hybrid remote in Cape Town, Western Cape