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Technical Support jobs in Midrand, Gauteng

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Job Post Details

Technical Support Agent - job post

Care Call
2.8 out of 5 stars
Halfway House, Gauteng
R5 048,38 - R8 000,00 a month - Permanent, Temp to perm, Full-time

Job details

Pay

  • R5 048,38 - R8 000,00 a month

Job type

  • Temp to perm
  • Permanent
  • Full-time

Location

Halfway House, Gauteng

Full job description

Care Call Retail & Distribution Services is looking for a motivated and customer-focused Technical Support Agent to join our team.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, or other support channels.
  • Troubleshoot and resolve technical issues efficiently.
  • Identify and diagnose hardware, software, and connectivity problems.
  • Guide customers through step-by-step solutions.
  • Escalate complex technical issues to the relevant department when required.
  • Maintain a high level of customer service and professionalism.

Requirements:

  • Grade 12 / Matric certificate.
  • Previous technical support or customer service experience will be an advantage.
  • Good computer literacy and technical knowledge.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication skills.
  • Ability to work under pressure in a fast-paced environment.
  • Customer-focused with a positive and professional attitude.
  • Ability to work weekends where required.

Pay: R5 048,38 - R8 000,00 per month

Work Location: In person

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