Technical Support jobs
- CoreEast London, Eastern Cape
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
- CorePolokwane, Limpopo
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
- CorePolokwane, Limpopo
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
- CoreCape Town, Western Cape
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
View similar jobs with this employerCoreJohannesburg, Gauteng- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
Graduate: Product Helpdesk Support
Often replies in 1 dayTalent EngineCenturion, Gauteng- As a Product Helpdesk Support Graduate, you'll work closely with customers and product teams to solve real-world challenges, provide technical support, identify…
- Senwes Ltd.Klerksdorp, North West
- Minimum 3+ years relevant experience in a technology support environment.
- Provide peer support by assisting with the installation, configuration, identification…
- CoreSandton, Gauteng
- Efficient coordination of technical support and service requests.
- 2–4 years’ experience in a technical support administration, service coordination or…
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- CoreSandton, Gauteng
- Improve the in-store technical desk experience to support both satisfaction and sales conversion.
- The Aftersales Technical Support Lead is responsible for…
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- ShoreabilitySandton, Gauteng
- The ability to explain technical issues clearly to non-technical users.
- Record accurate ticket notes and maintain technical documentation.
- OSCS It ServicesForest Hills, KwaZulu-Natal
- Requirements:* Minimum 2 years' experience in IT support or a similar role.
- Strong troubleshooting and problem-solving skills.
Product Support Engineer - Junior
Often replies in 1 dayElectrum SoftwareCape Town, Western Cape- Provide first-line technical support to Electrum's clients via phone, email, and our ticketing system.
- 2-3 years of support experience/systems engineering…
- American International School of JohannesburgPretoria, Gauteng
- Provide technical support to the Theatre and Fine Arts Centre where necessary.
- Assist in closing support tickets as per the identified SLA.
- CoreSandton, Gauteng
- Engage both technical and non technical audiences effectively.
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Job Post Details
Fundraising Systems and Data Specialist (m/f/d) - job post
Location
Full job description
Full-time | 40 hours per week | Westlake, Tokai | Cape Town, South Africa
FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on www.four-paws.org.
Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team
Your contribution will be
- Developing and executing strategies to maintain and enhance the fundraising tech stack, ensuring systems are remaining secure, operational, and up to date.
- Overseeing Salesforce operations and integrations with donation systems, payment gateways, and marketing tools like HubSpot.
- Managing vendor platforms and technical projects, including administering OwnBackup and coordinating with external service providers.
- Ensuring accurate data flow and integrity through imports, reconciliations, deduplication, and performing regular security audits.
- Creating and enforcing SOPs, automation processes, and compliance standards across all platforms.
- Generating donor data reports and insights to support acquisition and retention strategies, including managing F2F campaign performance.
- Serving as the technical lead for the fundraising team, providing user support and delivering training for staff onboarding and system proficiency.
Your profile ideally illustrates
- Several years of experience with Salesforce, Salesforce Non-Profit Success Pack, as an advantage
- Experience in a fundraising organisation will be advantageous
- Experience with data quality and data management
- Proficient in English
- Relevant marketing skills, including compiling tables and graphs for reports and presentations
- Experience with security settings, profiles, roles, visual flows, process builders, workflow & validation rules, custom email templates, reports, dashboards,
- Pragmatic, analytical, proactive, and prioritising working style
- Passion for animal welfare and FOUR PAWS' vision and mission
Our offer includes
- The opportunity to truly contribute to global animal welfare
- A multinational team with the spirit of being ONE FOUR PAWS
- A dynamic and pleasant working environment in a motivated team
- An attractive and technically advanced office
- Training measures and an eLearning onboarding platform
- PAWSdays: extra days off at the end of the year on top of your annual leave days
- Birthday leave: extra day off to use around your birthday
We reveal, rescue and protect unique animals from many different species through systems change and by creating species-appropriate environments at our sanctuaries!
We celebrate our colleagues' differences and strive to create an inclusive environment because we believe that only by working together, we can advance animal welfare worldwide. We value diversity, equity, and inclusion, and we strongly encourage candidates from all diverse backgrounds and experiences to apply. This includes, but is not limited to, individuals with diverse lived experiences, racial identities, national origins, religions, socioeconomic backgrounds, ages, sexual orientations, gender identities and expressions, and disability statuses to apply. We welcome everyone who wants to support our mission. Please contact recruitment.za@four-paws.org if you require assistance applying to this position.
All interested individuals are invited to submit their applications for the position. Please note that in compliance with applicable laws and regulations, having a valid work permit for the respective country or being eligible to obtain one is a requirement for this position prior to commencing employment.
We are dedicated to the principles of diversity, equality and inclusion.
Be part of a good cause and apply for your next professional challenge with your CV in English and salary expectation to:
FOUR PAWS South Africa
recruitment.za@four-paws.org