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Temporary jobs in Cape Town, Western Cape

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Client Service Consultants - Permanent & Temporary (Fixed-Term Contract months)
Curro Holdings Ltd
·
3.4
Cape Town, Western Cape
Permanent
Apply on company site

Job details

Pay information not provided
Permanent
Cape Town, Western Cape

Full job description

Curro is an independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner-centric, balanced, innovative and relevant curricula across schools.

Curro seeks to appoint Client Service Consultants - 4 Permanent & 3 Temporary (Fixed-Term Contract – 3 months) (part-time) at Curro Head Office in Bellville to commence duties in January 2027

Vacancy Reference: 31344

Curro is seeking enthusiastic and service-driven Client Service Consultants to join our Marketing team. With 4 permanent and 3 temporary (3-month fixed-term) opportunities available, this is your chance to play a vital role in delivering exceptional client service that drives learner enrolment and retention. You will actively engage with new and existing clients, resolve queries with speed and accuracy, and provide a learner-centric inbound and outbound support service. This role is ideal for individuals who thrive in a fast-paced environment, enjoy problem-solving, and take pride in exceeding client expectations.

Curro is an equal-opportunity employer, therefore preference will be given to EE candidates.



Key performance areas

Handling Calls (50%)

  • Answer calls promptly and professionally
  • Drive first-call resolution and log all queries accurately
  • Provide clear, actionable information to clients
  • Meet daily, weekly, and monthly performance targets

Client Query Management & Administration (25%)

  • Adhere to processes and scripts from start to closure
  • Respond to leads and transfers within SLA
  • Investigate, troubleshoot, and resolve queries and complaints
  • Capture complete notes on all interactions

General (25%)

  • Stay updated on Curro’s products, policies, and procedures
  • Ensure administrative duties are completed accurately and timeously


Qualifications, experience and skills

Minimum Qualifications

  • Grade 12 (Matric)


Advantageous Qualifications

  • Call centre, customer service, marketing, or sales qualification


Experience

  • Minimum of 2 years in a call centre, customer service, or sales environment


Skills

  • Call centre systems proficiency
  • Effective communication (Afrikaans & English)
  • Microsoft Office and administrative skills
  • Marketing knowledge

Closing date: 30 October 2026.



Parc du Cap,
Building 9,
12 Mispel Way,
Bellville,
Cape Town
7530



Please note that you will need to submit a comprehensive CV and copies of your qualifications and SACE registration (if applicable) as part of your online application.




P.S Please view your profile for progress on your application.
If you have not had any feedback from the school within two weeks of the closing date of this advert, accept that you were not successful for this position.
But don’t be dismayed, next time it might be you.
Due to the high volume of applications, only shortlisted candidates will be communicated with.
Curro reserves the right not to make an appointment.

NB: Please note that if you are found to apply for two or more positions that you do not qualify for in the least, you will be blocked from the system for 30 days. This is due to a large volume of applicants who are abusing the system.

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