Waiting jobs in Cape Town, Western Cape

Job Summary:

We are looking for an organised, charismatic, guest-orientated individual with a sense of urgency and high attention to detail, to welcome guests and manage the reservations function of the relevant Food and Beverage outlet.

Organisational Positioning:

· Department: Food and Beverage

· Reporting to: Restaurant Manager

· Location: The Twelve Apostles Hotel Premises

Minimum Experience or Qualification:

• Grade 12 / Equivalent
• Must have at least 2 years’ experience in a food and beverage guest-facing role in a 4/5* Hotel Restaurant or Fine Dining Establishment
• Experience at operator level of a Point of Sales System – exposure to Micros advantageous
• Highly presentable
• Solid English verbal and written communication skills
• Pleasant telephone manner
• Experience in Service Recovery
• Able to work flexible hours, weekends and holidays

Key Performance Objectives:

• To maximise revenue generating opportunities, whilst enhancing the guest service experience, through upselling, in accordance with outlet service journey
• Ensuring that mise en place is done in accordance with outlet standard
• Service guests in accordance with outlet service journey and company service culture
• Handle operating equipment in accordance with company standards ensuring minimal breakages
• Ensure that all revenue is accounted for by practicing the “swipe before you serve” principle for all transactions

Job Type: Temporary

Work Location: In person