PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

  
  

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.

• As needed, completes any regular sales transactions involving cash, credit, checks, etc.

• Involved indirectly with ticketing of products as well as checking paperwork against items received.

• Assists in product flow from stockroom to sales floor on a fill-in basis.

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

• Maintaining general housekeeping standards (Including cleaning of the store)

• Safekeeping of Company assets

• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.

• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.

• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

  
  

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service

• Ability to use your initiative

• Clear and upbeat communication skills

• Flexibility- you can help during the week, during evenings and weekends too

• Previous fashion retail experience will be highly regarded but is not essential

• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

  
  

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.

• Ability to perform in a fast-paced, high volume retail environment.

• Enthusiasm.

• A love for fashion and great confidence to style your customer with any look they want to create!

  
  

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate

• 0 - 1 years of retail experience