Role Purpose

The Workforce Transformation Senior Associate supports HR and workforce transformation engagements for clients, working within multidisciplinary teams and a blended delivery model. The role contributes to initiatives across the HR function and the broader workforce – including HRIS implementation, HR process optimisation, organisational change and adoption, strategic workforce planning support, reward, culture change, learning and development, and operating model and organisation design activities.

Workforce Transformation in this context includes HR function optimisation as well as wider workforce strategy, analytics and operating model changes across employees, contingent workers and digitally enabled (AI/automation) ways of working.

The Senior Associate focuses on analysis, documentation, and preparation of high ‑ quality deliverables, helping to embed digital and AI ‑ enabled ways of working into HR and workforce processes, and providing robust insight and support to managers and senior stakeholders.

Key Responsibilities

• Supporting teams in delivering programmes across the following Workforce capability areas: O rganisational change and adoption, HR process/technology implementation, strategic workforce planning, operating model and organisation design, reward and recognition, culture, and learning and development.

• Supporting the delivery of end-to-end projects a gainst agreed timelines and quality standards , from design through to implementation, working closely with client stakeholders and other PwC team members.

• Assisting in scoping , planning and delivery of client deliverables , working alongside other workstreams such as technology, process, and system design.

• Supporting client interviews, workshops, and analysi s of client documents and data to help develop a clear understanding of current state and future development.

• Supporting business development activities to help identify and research opportunities on new/existing clients

• Contributing to a collaborative, inclusive environment that encourages wellbeing, innovation and knowledge sharing .

• Us ing and configur ing digital tools where appropriate to support programme delivery and improve efficiency .

• Us ing AI tools to enhance the delivery and quality of client engagements .

• Supporting basic project management activities on Workforce engagements including the development and monitoring of project plans, RAID logs, status updates etc.
  

Required Experience, Qualifications and Skills

Experience

• Typically 5+ years of experience in consulting or complex corporate environments, with involvement in HR and workforce transformation projects.

• Proven track record of delivering end ‑ to ‑ end projects across Workforce capability areas (e.g. Organisational change and adoption, HR process/technology implementation, strategic workforce planning, operating model and organisation design, reward and recognition, culture, and learning and development. ).

• Experience working in multi ‑ disciplinary teams and, ideally, global or multi ‑ country programmes.
  

Education and qualifications

• Bachelor’s degree in Human Resources , Business Administration, Psychology, Organisational Development or a related discipline.

• Advantageous: Postgraduate qualification; project management / Agile trainin g
  

S kills

• Good understanding of change management concepts and HR processes across the HR value chain.

• Basic workforce analytics and use of data to support decision ‑ making .

• Proficiency with Microsoft Office, basic Power BI, collaboration tools and survey tools.

• Comfort using AI ‑ enabled productivity tools .