ABSA BANK LIMITED
Get weekly updates, new jobs, and reviews
ABSA BANK LIMITED Employee Review

Customer Service Representative

3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
23 August 2017
I dealt with customer enquiries, trained new agents, worked on SAP. Learnt multitasking and damage control. Recovered accounts and managed complaints
Ratings by category
2,0
Work/Life Balance
2,0
Salary/Benefits
2,0
Job Security/Advancement
3,0
Management
3,0
Culture
Pros
It was educational
Cons
No job benefits
Was this review helpful?
Similar reviews
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
10 March 2020
Same roleSame location
Customer Service Consultant (Former Employee) - Johannesburg, Gauteng
Migrating customers to Atms Assits customers with all related queries. Handling of debit and credit cards by activating on the system with a pin number Handled debit and credit card fraud and losses. Handled the fica process by updating customers information on the systems with relavant
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
27 November 2019
Same role
Customer Service (Former Employee) - Wellington, Western Cape
When i started working for absa i was very happy my collegues and I were just like on big family. Work was very fun. We did lots of activities together and the client's was a big plessure to work with and help.
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
5 August 2020
Same location
HR Consultant (Former Employee) - Johannesburg, Gauteng
Collaborate team. High level of information sharing meaning good socialization into the organization. Employees very friendly and high level of team work and knowledge sharing amongst colleagues. Good market related salary offered to employees.
Was this review helpful?