Altech NuPay Employee Reviews
South Africa11 reviews
Showing all 11 reviews
Indeed Featured review
The most useful review selected by Indeed
I had the privilege to join them when they only had about thirty employees and growing rapidly. I reported to the Executive and had a good understanding with them where I enjoyed thirteen years of my career. A typical day a work was always busy and ever changing and full of challenges which kept me performing at my best. Admittedly I enjoyed the busy pace and the being involved in most of the processes and the liberty to make decisions or to delegate where necessary. With corporate background and then working in a smaller company gave me the opportunity to learn more from different people, processes and I got involved in more business decisions than before. Reporting to the Operations Director and the MD. Open door policy and friendly and mutual respect. Workplace culture: it was expected of everyone to do their best. We worked hard and we definitely had our fair share of social events and gatherings. Most challenging was that we worked with clients money and making the wrong decisions or other mistakes directly converted into them losing money. I really enjoyed the freedom I received from the Executive to get on with my work.
Enjoyed the company and the people
At Altech Nupay the teams work very closely together and assist each other where needed. Often communication and knowledge transfer becomes difficult to deal with, within the teams despite the common goals. Providing proactive communication is of utmost importance.
I will receive e-mails and queries from merchants that has to be sorted out and a priority has to be added to it. I will see if the query can be sorted immediately or needs to be escalated for deeper investigation. I have to order voucher cards for merchants and maintain the stock of the cards. I have to look up information on the internet and I have to check for fraudulent transactions. I have to process orders and make sure that deadlines are made on orders, I have to follow through on new applications to see where they are in the pipeline
Working close to home and my children's school
I cannot grow anymore