3,5 out of 5 stars.
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About the company

  • CEO
    Jeff Bezos
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Information Technology
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Software Development

82 jobs

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Salary estimated from 134 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Service Representative
R 9 065 per month
Call Center Representative
R 7 262 per month
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Rating overview

Rating is calculated based on 69,3 K reviews and is evolving.


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Work & Life Balance


Virtual Technical Associate - WFH in Cape Town, Western Cape
on 8 April 2021
Salary is too low for job function.
Great employment benefits but salary is not competive for professionals. More catered for younger professionals due to 11 hour shifts. Structure for Operations can be improved, happy staff leads to more success. Not recommended for long term unless you decide to have a career with Amazon.
CSA in Cape Town, Western Cape
on 25 March 2021
AMAZING Company, AMAZING work-life and AMAZING management
A truly human-centred workplace where you feel they consider you first. You really do feel like a person. Never have I ever felt like a number. It can be seen as difficult to get in but once you're in, it's amazing. Opportunities are always available it's really up to you how you're going to develop.Hours can be daunting and can even take a toll on the long-run but there will always be alternatives to assist you. Much as you service Amazon shopping clients, you are also seen and treated as a client by Amazon with the utmost dignity, respect. You'll genuinely feel comfortable with your surroundings.It's a great introduction and place of growth in the customer-service could be better though.
Customer Service Associate in Home Based
on 10 March 2021
Comfortable and easy work.
The company has amazing colleagues, the work is easy to learn but you need to learn quickly and continuously. You must be responsible for your work, and maintain high and steady performance levels to keep your job in the long term. Working from home can be lonely especially since we work overnight. Customers can be stressful to deal with especially angry ones, but generally they're OK.It's a great starting job, but overtime you'll feel you lack growth and need to advance.
Virtial Customer Service Associate in Durban, KwaZulu-Natal
on 6 March 2021
Exciting and challenging workplace
Working at Amazon is both exciting and challenging.Their customer service development activities and management style is what stood out for me. You learn the basic and fundamental principles of professional and good customer service.
Customer Service Agent in Johannesburg, Gauteng
on 26 February 2021
Helpful and Absolutely awesome job
Good Communication with CostumersPatient and learning more things everydayTime managementAnd enjoy being working with different peopleEnjoy my shift and night Working hours
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Questions and answers

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Interview insights

Insights from 263 Indeed users who have interviewed with within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

There was no interview. They do an assessment on a PC to see how good your English and computer skills are.

Shared on 21 August 2019
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