Amazon.com
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Amazon.com Careers and Employment

About the company

  • CEO
    Jeff Bezos
  • Founded
    1994
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Information Technology
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Jobs

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Full-time
Business Analyst

Cape Town, Western Cape

18 hours ago

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Full-time
EU Technical Account Manager - Operations Program Manager

Cape Town, Western Cape

2 days ago

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Full-time
Program Manager [Fixed Term] - Recruiting

South Africa

3 days ago

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Full-time
Front-End Engineer - EC2 Console

Cape Town, Western Cape

3 days ago

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Full-time
Senior Front-End Engineer - EC2 Console

Cape Town, Western Cape

3 days ago

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Full-time
Regional Marketing Lead - Sub Saharan Africa

Cape Town, Western Cape

6 days ago

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Full-time
Software Development Engineer

Cape Town, Western Cape

6 days ago

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Full-time
Senior Software Development Engineer – EC2 API

Cape Town, Western Cape

6 days ago

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Full-time
Software Development Engineer – EC2 API

Cape Town, Western Cape

6 days ago

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Full-time
Cloud Support Engineer - Analytics

Johannesburg, Gauteng

10 days ago

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Full-time
Software Development Engineer - EC2 Managed Infrastructure

Cape Town, Western Cape

13 days ago

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Full-time
Software Development Manager

Cape Town, Western Cape

10 days ago

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Full-time
Cloud Support Engineer (Linux)

Cape Town, Western Cape

9 days ago

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Full-time
Recruitment Coordinator

South Africa

14 days ago

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Full-time
Education to Workforce Program Manager

Johannesburg, Gauteng

18 days ago

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Full-time
Technical Recruiter - 12 months FTC

Cape Town, Western Cape

15 days ago

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Full-time
Customer Service Associate (Arabic) Communities (Level 2)

Cape Town, Western Cape

24 days ago

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Full-time
Recruiter - Systems/Process Analyst

Cape Town, Western Cape

21 days ago

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Full-time
Telco Solutions Architect

Johannesburg, Gauteng

21 days ago

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Full-time
Software Development Engineer - EC2 Infrastructure Platform

Cape Town, Western Cape

21 days ago

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There are 143 jobs at Amazon.com
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Software Development

89 jobs

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Salaries

Salary estimated from 125 employees, users, and past and present job advertisements on Indeed.

Customer Service

Customer Service Representative
R 8 816 per month
Call Center Representative
R 7 645 per month
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Rating overview

Rating is calculated based on 70,1 K reviews and is evolving.

4.1720174.0020184.2020194.1120203.882021

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Work & Life Balance

Reviews

Virtual Technical Associate - WFH in Cape Town, Western Cape
on 8 April 2021
Salary is too low for job function.
Great employment benefits but salary is not competive for professionals. More catered for younger professionals due to 11 hour shifts. Structure for Operations can be improved, happy staff leads to more success. Not recommended for long term unless you decide to have a career with Amazon.
CSA in SA
on 23 April 2021
Terrible
Exploit the 3rd world countries. Terrible management, horrid pay, horrid hours, just horrid work experience. No empathy towards staff. Cold stoic environment.
CSA in Cape Town, Western Cape
on 25 March 2021
AMAZING Company, AMAZING work-life and AMAZING management
A truly human-centred workplace where you feel they consider you first. You really do feel like a person. Never have I ever felt like a number. It can be seen as difficult to get in but once you're in, it's amazing. Opportunities are always available it's really up to you how you're going to develop.Hours can be daunting and can even take a toll on the long-run but there will always be alternatives to assist you. Much as you service Amazon shopping clients, you are also seen and treated as a client by Amazon with the utmost dignity, respect. You'll genuinely feel comfortable with your surroundings.It's a great introduction and place of growth in the customer-service world.pay could be better though.
Customer Service Associate in Home Based
on 10 March 2021
Comfortable and easy work.
The company has amazing colleagues, the work is easy to learn but you need to learn quickly and continuously. You must be responsible for your work, and maintain high and steady performance levels to keep your job in the long term. Working from home can be lonely especially since we work overnight. Customers can be stressful to deal with especially angry ones, but generally they're OK.It's a great starting job, but overtime you'll feel you lack growth and need to advance.
Virtial Customer Service Associate in Durban, KwaZulu-Natal
on 6 March 2021
Exciting and challenging workplace
Working at Amazon is both exciting and challenging.Their customer service development activities and management style is what stood out for me. You learn the basic and fundamental principles of professional and good customer service.
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Questions and answers

People have asked 73 questions about working at Amazon.com. See the answers, explore popular topics and discover unique insights from Amazon.com employees.

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Interview insights

Insights from 273 Indeed users who have interviewed with Amazon.com within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

There was no interview. They do an assessment on a PC to see how good your English and computer skills are.

Shared on 21 August 2019
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