Amazon.com Employee Review
A typical day at work was logging in on the system and answering calls, checking e-mails to see latest updates on products or promotions. I learnt how to be cautious of time, always be alert of changes, thinking on your feet and being passionate about good customer service. Management was very down to earth, always willing to assist at all times. We worked as a team with my co-workers, always assisting each other. Hardest part of the job was having to deal with impatient and sometimes not so friendly customers. Most enjoyable part of the job was having team meetings and our managers getting us refreshments and ofcourse dressing up for Halloween.
Ratings by category
Free transport, fruit, popcorn and sometimes lunch
working at unsociable hours (night shift)
Can be stressful at times since you're working with alot of complaints but it is rewarding once you get the issue resolved. Work hours can be long, but not boring as the work environment is very engaging.
Provident fund, medical and transport.
Long hours, stressful at times.
Amazon is an AWESOME!!!! company to work for, they give a great salary and on top of that, they give you many benefits,Medical aid,provident fund and more. The Amazonianz as they called,are amazing people to work with,oh and the training given to its employees are exceptional. They prepare you for handling not only any kind of call but also how to handle a real life situation in or outside work.
Salary, benefits, Awesome employees