Amazon.com
3,5 out of 5 stars.
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Amazon.com Employee Review

Salary is too low for job function.

3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
8 April 2021
Great employment benefits but salary is not competive for professionals. More catered for younger professionals due to 11 hour shifts. Structure for Operations can be improved, happy staff leads to more success. Not recommended for long term unless you decide to have a career with Amazon.
Ratings by category
1,0Work/Life Balance
3,0Salary/Benefits
4,0Job Security/Advancement
3,0Management
3,0Culture
Pros
Work From Home
Cons
Night shift, long shifts.
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CSA (Current Employee) - Cape Town, Western Cape
A truly human-centred workplace where you feel they consider you first. You really do feel like a person. Never have I ever felt like a number. It can be seen as difficult to get in but once you're in, it's amazing. Opportunities are always available it's really up to you how you're going to develop.Hours can be daunting and can even take a toll on the long-run but there will always be alternatives to assist you. Much as you service Amazon shopping clients, you are also seen and treated as a client by Amazon with the utmost dignity, respect. You'll genuinely feel comfortable with your surroundings.It's a great introduction and place of growth in the customer-service world.pay could be better though.
Pros
Hour lunch, Employee empathy, Fruit on-site, Work From Home option and internet reimbursement, Good workspace, Great management
Cons
daunting hours, fast-paced development -- would not recommend to those uncomfortable with quick changes, Pay could be better
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1,0
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Customer Service Representative (Current Employee) - Cape Town, Western Cape
Starting they inform you of all the great things that can happen however once in, you'll see different,i promise.Salaries paid are not what you worked for and everything is messed up
Pros
Meeting alot of new people
Cons
Everything else
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5,0
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Call Center Agent (Former Employee) - Cape Town, Western Cape
Great environment to work at, competitive salary, great benefits, lots of extras especially in office. They even gave us free snacks from time to time. I would recommend that you apply here.
Pros
free Christmas lunch, Great wage, Friendly people
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  1. Salary is too low for job function.