Amazon.com
3,6 out of 5 stars.
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Amazon.com Employee Reviews for Account Specialist

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hardess part of my job is to be mislead by customers by giving you false information and passing them.
Pros
relaxed environment
Cons
long hours
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Amazon is a fantastic place to work, constant training and motivation to learn and grow. A fun filled environment where everyone is treated equal and given enough opportunity to become successful in whatever they choose to do. The job can sometimes become a bit overwhelming but there is lots of support and medical aid is also provided. Good salary, free transport. Free popcorn and fresh fruit plus the occasional treats. I am really happy working for such a great company.
Pros
Great environment, great salary etc.
Cons
Odd shifts
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Working for Amazon was one of the great achievements. A typical day at work, handling phones, resolving customer issues over the phone and through the software designed to resolve customer issues was just one of its own and assisting customers from America and around the world was a bonus, you get to learn so much, from attitudes to behaviors and how one can handle people who vary so much in our cultures. The hardest part of the job is dealing with old people. It's not even hard but time consuming as one needs to assist these old people no matter the fact that they cannot use a computer but as a company that is customer centric one needs to ensure that the customer issue is resolved. The most enjoyable and motivating part is that the workplace offers skills, one is given a skill based on their abilities.
Pros
Good pay rate an hour.
Cons
Unfavorable shifts
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i am an account specialist. working for amazon is the greatest thing ever due to its culture and attitude for customer service
Pros
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