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Amazon.com Employee Reviews for Team Leader

Job Title
Team Leader9 reviews
Location
South Africa9 reviews
Found 9 reviews matching the search
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3,0
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Great way to be introduced and learn customer service. Many great group of diverse colleagues. Fast paced with lots of customer and peer engagement...
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3,0
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Overall Amazon is a Customer Service Centric Company. Not only do they focus on external customers they also focus on internal customers. They are set to develop associates.
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4,0
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Not the best shifts.
Favoritism in terms of growth into management roles

Not the same culture as when it started

Free transport for late shifts which is nice
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4,0
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Great place to work best atmosphere and productive from most call centers that i worked at. Management in some dept are toxic and many people leave against there will lots of manager's are pretending to be caring and helping but they just looking to stab you in the back. You get tired of defending your self and decisions you make.
Pros
fun productive
Cons
Toxic Management
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4,0
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Amazon stands for working hard having fun and making history.
Everyday is day one this makes the environment exciting and fun. You interact with lots of people everyday and learn alot from your peers. This is a 24 hour working environment so family time can be compromised depending on the shift you are on.
Pros
Consistent devolopment
Cons
24 hours Shifts
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4,0
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My journey started in May last year and in the 1 year and 4 months I was with the company I grew a substantial amount. I was a huge part of process improvement, and through lots of hard work, dedication and drive I made the first class of the Thrive program for 2018 and later that same year, became a Team Manager.

Amazon is a development center, where Team Managers, Group Managers and Ops Managers are there for you. They are there to guide you and support you. They are there to get you to where you need to be, Not only do they work with you, but they believe in you and encourage you to jump at all the opportunities that come your way.


If you are a peculiar human that loves to be part of the change, then go work for Amazon. You will never want to leave.
Pros
Always opportunities to grow and develop, transport home (after hours), amazing people, positive atmosphere
Cons
no impact is a big enough impact for them to keep you. They replace you in a heartbeat.
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4,0
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Excellent culture of customer service where this is not just something that is said or talked about. It is life. You feel proud to be a part of such an organization where you want to be nice and participate in what is being done.
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5,0
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Great company. Great culture. Awesome growth opportunities and benefits.
Driven by delivering results and as always meeting KPI's.

Great company to work for and highly recommend
Pros
Depending on Level
Cons
24/7 environment
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4,0
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The company culture sets it apart from other employers in this industry. The flat management structure ensures that each person has a voice.

There is a big focus on ensuring that company brand and culture meet eye to eye.
Pros
Great Benefits
Cons
Working hours
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