Bytes Healthcare Mediswitch
4,0 out of 5 stars.
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Bytes Healthcare Mediswitch Employee Reviews

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A fast-paced and friendly working environment. A better way to be good at servicing the client's needs. Management was hands-on and helped the team member
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Enjoyed the years spent there. Great people, and generally the group cared for their staff. Organisational changes damaged the culture to the extent it just became a job (as opposed to a way of life)
Pros
Management, staff
Cons
Not many
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Very good company to work for, set some good talent management strategy and achieved great awards whilst there. Created a good working environment and culture.
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Medemass (at Bytes Healthcare) is a well established company in the medical administration market of South Africa. Their software are in most doctors practices and they are expanding into the electronic Health Record market with an exciting product. The work environment can be quite challenging, but only because there are so many opportunities coming their way. It is not atypical to be involved with 5-10 projects at any one time, per developer.
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• Represented medical clients externally and internally by coordinated with MediSwitch, Medemass, Medical practices and Medical schemes to implement client systems, complete projects, and address ongoing service needs in practice management and patient claim submissions. • Responsible for delivering the contractual results and growth for the client around the forecast, metrics, specific product lines, staffing and operations, customer service, developing and implementing product / service standards. • Oversaw 250 medical practices, keeping oversight of performance, service fees, training, contracting, escalations, training, sales, implementation strategies and shared services. Practices of various disciplines including Medical, Specialists, Hospitals & Clinics and Pharmacies.
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Working at Bytes has been great, the environment is welcoming, i have learnt so much as i got to move around the company to learn different skills and to understand the company better. The hardest part of the job is only when you are still new in the company and still trying to learn everything all at once but once you know, nothing is hard about the job, its basically just an opportunity to learn more.
Pros
Diversity
Cons
None
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Typical work day, consists of me and 8 other people, all do telephonic sofware support. We have days were we bite each others days off and days we can are on big happy family. :)
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no space for expansion or growth clients are extremely demanding
Pros
non
Cons
8am to 5pm
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