Cape Union Mart
4,0 out of 5 stars.
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Cape Union Mart Employee Reviews in Pretoria, Gauteng

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Pretoria, Gauteng13 reviews

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3,5Work-Life Balance

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Productive an enjoyable

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I have never seen a perfect company culture like cape union mart. I was so excited we j was promoted to work as a footwear managerI left because I had to go look after my sick mother. But I lost my job, but to this day m still trying to get back to work there again
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A good place to build character, but it still has racist tendencies

Arrive on time, finger print sign in, put your tag on, if manager doesn't have ready task for you, attend any available customers, else, fix merchandise and or fill in empty store position. Half way through the day, take one hour break, before day ends, you take on cleaning task, such as sweeping, mopping or dusting, finger print sign out and lock up.Skills Learned:Sales and communication:My sale experience has taught me that, customers have to be and feel heard before they will listen to what I have to say. Customers are likely to return if they feel helped and appreciated.Stock management:I’m familiar with the stock counting process and I have experienced what is like to lose stock to theft. Both from with in and without. Punctual:I have lost a job for being late before. I also know what its like to loose opportunities because of lack of punctuality.Communication:My sales experience have taught me that the mouth and the ears go hand in had, this has made me dependable and responsible. Management changes, every once in a while, some management, will be awesome, and some management will be unbearable.workplace culture, is not so great, often depends on management.Hardest part of job for me, was making sales, on days I wasn't having a good day. otherwise, job is relatively easy. Most enjoyable part of job is connection you build over time.

Pros

Up to 65% store discounts for employees

Cons

poor and often negative, gossip culture.
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Great Retail company to work for by far

It's such a great and fulfilling experience to be part of this company the company that cares and values it's employees it's very rare to find now days.

Pros

You can grow if you work hard and you want to build a long lasting career with the company

Cons

Some areas or cities growth is not possible
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Fun place to work

Learned alot from this company, the pay is reasonable compared to other retailers, great work ethic....nothing bad to say except that there wasn't alot of growth.

Pros

Great benefits

Cons

Long hours
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Sales Assistant

Best place to obtain skills and grow to a better Sales Assistant through learning and practicing the company culture. Best platform to work directly with customers.
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Management at store good , Regional it's different but DM's super

Work you can learn lot of things and really become a force to be reckoned with. Culture is good on paper and at DM level 😊 But at regional level it's a different story . There is no Ubuntu
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Productive and fun at my workplace

I gained 5 years of experience as a sales consultant. I possess many best selling certificates and also for best multi sales. I read loved my job and I'm willing to expand my sell experience.

Pros

1 hour

Cons

8 hours
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Knowledge,skills,productive and fun

Am glad I've worked with Poetry as I was a fresher I learned so much now I feel change is good and with my knowledge,skills and personal growth I'll go far

Pros

Yes

Cons

Long hours
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Work has to be fun all the time

The company it's self it's marvelous ive gained a lot of experience in terms of loyalty customer service, technical products the culture at cape union mart is to deliver awesome retail experience and always keep smiling being vibrant and taking carr of our customers

Pros

Time off, free lunch

Cons

More effort to your work means long hard working hours
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very informative

very good company to work for,the culture they still have to more focus which they can do better done now.as for management they do take good care for the employee

Pros

incentive for in store compations

Cons

stock counts
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Professional and exciting

I gained more sales experience at Cape union Mart and I attained best certificates for selling that showed my best selling skills. I provided good customer service and always punctual at work.

Pros

none

Cons

8 hours
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Fun work place

theres competition amongst sales assistants,individual targets are given and we must reach targets theres also team work,we passionate at what we do.

Pros

incentives are paid

Cons

Normal hours
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Cape union mart has incredible service standards

The store culture of cape union mart is very family oriented, thus the managers encourage a strong professional bond between staff and build great team work ethics. the training resource and methodology gave me the capacity to render great service and the skills to pave my own career path. The slightly hard part of the job is that i had to grow my product knowledge on a daily basis, i cannot afford to relax or slack because it is a competitive environment and i have to give my complete best at all times. the most enjoyable part of the job is earning a customer's trust and building a lasting customer relationship and career reputation.

Pros

Training, Benefits and Culture

Cons

Huge company, it is not easy to advance into higher vacancies.
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Overall rating

Based on 231 reviews

Ratings by category

3,5 out of 5 stars for Work/Life Balance
3,6 out of 5 stars for Salary/Benefits
3,6 out of 5 stars for Job Security/Advancement
3,5 out of 5 stars for Management
3,9 out of 5 stars for Culture
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