Cape Union Mart Culture reviews
South Africa201 reviews
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Competitive in sales, promotions in career, fast paste incentive driven, customer service of highest quality. Have to deal with customer from all walks of life so you have to handle everyone in same professional manner if if the smallest item they purchase. staff all from different background and must accommodate each one to their needs. Strict on policies and procedures.
Medical aid and Pension Fund
Make sure you are not stay there long if you are know yourself and what you doing it for and focus on yourself. Always learn and improve yourself. Be self sufficient and dependable. Keep healthy and self driven.
There's worse places
With my experience in retail I must say Cape Union Mart is definitely one of the best retailers. Very family oriented and fun at times. Every work place has its own difficulties, which we usually got through as a team. We have leaders and not managers so these are people that you're comfortable to talk to at any given time. Fun part is playing games in the morning meeting
The most enjoyable part is when we have challenges, because we are competitive and gives us goals for the day. they groom us to be leaders
I enjoy working for the company because I am learning more about customer service and its culture is the best. I learned team work. Our leader encourage us every morning meetings. I have seen growth in me especially when it comes to managing my finances, with the company's guidance. Good thing is the is an incentive in every hard work
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Very motivate and learn a lot found it more competitive I have learned how to keep time management and how to supervise others as well as giving the good quality of service to the clients. The management was good in terms of wanting others to learn and lead. The culture was welcoming everyone in the store, black,white and small to big in terms of sizes. The hardest part in the job was to solve customers problem without managers assistant and that has help me to stand on my own even for others. The pay day was more enjoyable, manager would buy us food for lunch and energy drinks to boost energy for a new month.
Job was very engaging and really nice environment to work in, the day always started with a training session on less busier days about key products, i learned alot about camping and adventure leisure equipment, the management was quite flexible but in the short time i worked there we had a high rotation of store managers, which made me uncertain about the job security, with different managers came different cultures some more strict and others more relaxed, i enjoyed the communication with customers and the over all synergy the team had as a whole and the continuous , hardest part was having to adapt to different management styles on the bounce.
Work you can learn lot of things and really become a force to be reckoned with. Culture is good on paper and at DM level 😊 But at regional level it's a different story . There is no Ubuntu
A great culture encouraged by Chairman and CEO however not well implemented within stores. Whilst existing managers, who grew with the intended company culture, were promoted or relocated, a lot of managers brought in externally meant the company culture began to dilute.
Work place was very welcoming and pleasant. Selling products that you know the features and gains is the best part of the job. Dealing with diffuclut customers is the best best part of the job but dealing with them came naturally an calming the situation.
Not much growth