Capita PLC
3,2 out of 5 stars.
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Capita PLC Careers and Employment

About the company

  • CEO
    Jon Lewis
  • Founded
  • Company size
    more than 10,000
  • Revenue
    R10bn to R50bn
  • Industry
    Consulting and Business Services
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Rating overview

Rating is calculated based on 3,4 K reviews and is evolving.


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Work & Life Balance


Customer Service Consultant in Cape Town, Western Cape
on 13 January 2021
Very relaxed and safe environment
Capita is a great company to work for,relaxed environment,very good security, benefits for employees and primary care.The company just needs to work on its management.
Customer Service Advisor in Cape Town, Western Cape
on 5 January 2021
Horrible workplace
Capita is by far the worst company I have ever worked for.Their HR/Payroll department can go fly a kite!!I wouldn't recommend anyone to work for this awful company.
Customer Service Adviser in Maitland, Western Cape
on 5 January 2021
The workplace has growth opportunities in all departments, tests your work ethic on a daily basis and the environment on its own is positive. The company offers different types of incentives which in turn helps increase the monthly salary which enhances you to better your daily performance. Staff is friendly and welcoming most manager have an open door policy, which helps us as the agents, to open up about any issues we may have.
Senior Advisor in UCB
on 20 December 2020
Fun workplace
I've been at Capita for a full year, yeah its challenging at times but the work culture is fun. Fast paced but you can always find a way to have fun especially when you got a collaborative and experienced team like the one I worked with.Management though🙄 they are alright; but at times when the client comes through for a visit it becomes tense on the floor.
Call Centre Agent in Cape Town, Western Cape
on 9 December 2020
Fun workplace
It's a good company. I've worked for Capita for 3 moths only, as I had to leave and pursue my studies. I would love to work for Capita again, I'm available.
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Questions and answers

People have asked 47 questions about working at Capita PLC. See the answers, explore popular topics and discover unique insights from Capita PLC employees.

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Interview insights

Insights from 170 Indeed users who have interviewed with Capita PLC within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

1. How well do you work under pressure? 2. Are you able to work alone or within a team? 3. Where do you see yourself in 10 years time? 4. What do you know about the company? 5. How would you deal with a difficult customer?

Shared on 19 March 2019

What motivates you? Why did you leave your previous employers? Where do you see yourself in 3 years?

Shared on 25 February 2019

Why should capita hire you?

Shared on 25 October 2018
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