Cash PayMaster Services Management reviews

Long working hours i have learned leadership skill, and customer orientation they use autocratic style of management every one works perfect in a team being vigilant at all times and being responsible for someone else's actions working in a productive team

Pros

working 14 days a month

Cons

no overtime for long hours

Was this review helpful?

Challenging and up-skilling

operator (Former Employee) - Cape Town, Western Cape - 11 September 2022

Being CPS employee gave a big exposure on the use of computer system which helped on my typing pace and other computer skills.Management was very fine except for the coloured supervisors who were so much mean.

Was this review helpful?

The job is strate forward

Unemployed (Former Employee) - Worcester, Western Cape - 14 July 2020

The company only asks of you to do your job nothing els. It requires focus on the client and there needs. The company will take care of the employees and never force them to do enything outside the normal.

Pros

Pay attention to detail.

Cons

Don't have a attitudes towards clients.

Was this review helpful?

It is good company, they don't dissapoint workers

Enrollment operator (Former Employee) - Port Elizabeth, Eastern Cape - 3 January 2020

Good company with friendly management know how yo treat a employee. Payment day always come with right date Is a company I wish to work and gain more experience that I get. It treats everyone equal the staff are helpful and they have respect

Was this review helpful?

No review

Enrollment operator (Former Employee) - Tzaneen, Limpopo - 17 December 2019

Working at cash paymaster services was good but management level isn't good. It is technologically company that gives a clarity about technology. I will recommend someone to work there

Was this review helpful?

Rate your recent company

Share your experience to help others

Productive and fun workplace

Support Supervisor (Former Employee) - Kroonstad, Free State - 2 October 2018

Diebold config,IP config .Dispatch of Vehicles,Balancing,Clientele,Call out,Site Visits,Installation software,hardware Ethernet and printers Travelling callout.Management its so confusing but you work with what you know.the hardest is part of the job is having to load software and explain how it works to operators when you had no training.

Pros

training and upgrading of software

Cons

i used to work long hours and distance driving

Was this review helpful?

Productive

Support Supervisor (Current Employee) - Free State - 12 September 2018

Supervising being involved in data,spares,vehicle,atms cash management. To be involved in cash robbery. When we review other provinces and perfomance.

Was this review helpful?

Productive

Enrolment operator (Former Employee) - Mpumalanga - 23 February 2018

Good management and the workload I got an experience through cps and there are challenges and pressure on doing sassa card sometimewas difficult to work with people who don't want to be told what to do

Pros

Free lunch

Cons

8hours

Was this review helpful?

Productive work place

(FNB) Manager (Former Employee) - Kya Sand, Gauteng - 27 August 2017

Project Planning and Project Management Software Development Managed 105 Technicians nationally Dynamic culture Initially long hours during the implementation phase Successful roll-out of software and hardware roll-outs for social grants.

Was this review helpful?

Productive work place

Registration Operator (Former Employee) - Pietermaritzburg, KwaZulu-Natal - 11 May 2017

The job involves interacting with customers on a daily basis. I learned that I must leave my frustrations at the door because I had to stay happy in order to make customers happy. Management can be sometimes tough because we had targets to meet. The culture of self development prevailed. The hardest part is to deal with unhappy customers. I enjoyed meeting different people and meeting their expectations

Pros

I did not work weekend

Cons

Very hectic environment

Was this review helpful?

productive and fun

card operator (Former Employee) - Germiston, Gauteng - 4 February 2017

Cash paymaster services is a well known company and the management is very friendly and they allow you to learn new things from each other and the environment is fine

Pros

no pros

Cons

office hours

Was this review helpful?

Team work and Pursuasive

Team Leader and Technician (Former Employee) - Pietermaritzburg, KwaZulu-Natal and Durban - 3 February 2017

In a typical day in my last position I fulfilled management tasks of opening and closing the facility, as well as overseeing a staff of seven individuals. Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues. Quality assurance. Checking everything is correct Verify application and notify clients of outcome.

Pros

Focus was in the work

Cons

Long hours and worked overtime

Was this review helpful?

Basic job for ends meat

Data Capturer (Former Employee) - Pietermaritzburg, KwaZulu-Natal - 11 January 2017

Working with colleagues was fun but management sucks ,you get to meet new people because its a company that works under SASSA. So u get to work with social grant clients which test your communication skill and customer care skills

Pros

No pros

Cons

Long hours sometimes with no pay

Was this review helpful?

Doing stock count and asset investigation

REGISTRATION OPERATOR (Former Employee) - Pietermaritzburg, KwaZulu-Natal - 29 January 2016

There was lot of travell from working station to sites Learned more about government procedures and business as well The management was very nice and not jealous with information regarding work Hardest part when you have to do reports Enjoyable one when you doing a good job your management happy about it

Pros

Yes there was free launches because I was working out side of our working station

Cons

Yes I was working long hours

Was this review helpful?

finance and admin

Operator (Former Employee) - Ladysmith, ZN - 13 March 2015

- a typical day its where I stated to enroll first clients. I learned how to work with other people and also helping new clients every day. our management were the best because always told us we must work smart no hard. my co-workers were good as well. hardest part it was long hours worked. enjoyable part when we travelling to our new place of work and met people

Pros

Cons

yes

Was this review helpful?

Fun and best learning enviroment

Enrollment Officer (Former Employee) - Germiston, GP - 15 July 2014

Typical day at work will start in the office by preparing and counting money for the payments and head to paypoints where we will be busy with the administration of payments, new client registration (manual) and educate clients about new services and products. Cash Paymaster Services has range of Office sSupport categories. Admin, Data capturing, Customer care and Call centre so learning was daily thing. After the long day at work is back to the office where we do the capturing of new clients info on the system and dealing with enquiries. We were all like family in our team so it was fun working in the office and management was very good. The hardest part was the cold, windy, rainy and hot weather we sometimes have to face at the paypoints as most of paypoints are at the open area like outside halls and open fields. The other haddest thing was the danger of caring lot of cash with us so we were targetted by criminals putting our lives in danger. More scares the bad day may comes from angry clients which felt their quiries were not dealt with up to their certisfaction. I enjoyed most of my days at work. As most of social grants beneficiaries are elderly people and most are loving and caring. Being around them on their happiest day (Pay day) it becomes a day well spend in the office. They give advices, value of Ubuntu and respect for life cause they are the most experienced when it comes to life.

Pros

None

Cons

Working hours were good as most we do only office hours.

Was this review helpful?

Busy and Uncontrolable workplace

Enrollment Operator (Former Employee) - Eshowe, ZN - 23 October 2013

Working there was not a typical nine-five day. Work started at 5am everyday, which is not really a problem for me but we did not have a set knock-off time. There were times we would only knock off at 8pm or even 00:00. Depending on where we were stationed. That really taught me how to manage my time properly. The management was really poor at first, giving us wrong instructions when we were on the job but the company eventually brought in a different manager to help and things began to tighten up. I had great co-workers, the workplace was never a dull place to be and most of them were hard workers with a "never leave a man behind" mentality, so everybody chipped in to help one another. The hardest part of the job was working in difficult conditions on-site, with no shelter or chairs or even tables to write and literally working with thousands of people a day with not enough stationary. The best parts of the job(and this might sound cliche) were the joy of seeing the the relief on the peoples faces when the recieve the grant that they really need to provide for their children and gran-children and experiencing the hospitality of some of the people in the places we visited.

Pros

Opportunity to meet new and interesting people and experiencing real zulu culture.

Cons

Long hours and poor working conditions.

Was this review helpful?

Productive

Registration Operator (Former Employee) - Sterkspruit, Eastern Cape - 14 April 2013

a typical day at work would when Benefitiary does not bring all the required documents and expecte you to help them, I learned the difference between the types of grant: Grant in aid, foster care grant, combination grant, disability grant and Old age Grant, i can say much about the management but we had manager, I had the most wonderful co-workers the 3 months i spent with them was like we have been friends from pre-school, hardest part of the job was working with community members that you to make sure they are happy at the end of the day, they are informed, successful service delivery, the most enjoyable part of the job was the travelling involved to different villages and towns of the Joe Gqabi District.

Pros

free training

Cons

long hours

Was this review helpful?

Friendly working environment

operator (Current Employee) - Gauteng - 15 November 2012

Long working hours.I learned a lot like dealing with peoples with different disabilities.The management is cooperative and does inform on any changes.Friendly colleagues.I enjoy working as a team.I cant handle crisis`s.