CCI Call Centre
3,3 out of 5 stars.
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Interviews at CCI Call Centre

Here’s what others thought about the interview process at CCI Call Centre.

Interview experience

Based on 524 interviews
Average

Interview difficulty

Based on 519 interviews
Medium

Interview process length

Based on 453 interviews
About a day or two

Interview process at CCI Call Centre

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
About a day or two
63%
About a week
16%
About a month
7%
More than one month
7%
About two weeks
7%
Most reported steps
Group interview
59%
Written test
50%
On-site interview
39%
Background check
35%
Problem solving exercises
32%
Least reported steps
Other
13%
Take-home/sample work
2%
They have no interview
0%

What candidates say about the interview process at CCI Call Centre

  • The process takes almost the whole day, but it's worth it. All they ask is, tell us who you are 🤗. No difficulties
    Shared on 6 March 2019
  • It was very funny when i went for a interview recently where i and other guys were told our english is not clear enuf but ive turned down 2 job offers from them having done the assesment and interview…
    Shared on 31 March 2018
  • What I can at cci they good receptionist who always smiling and tell direct you where to go in a good manner and if got what they needed they will hire you
    Shared on 11 March 2018
Read more about the interview process at CCI Call Centre

Interview questions at CCI Call Centre

Commonly asked questions, as reported by candidates

  • What salary would you like to earn?
    Shared on 21 May 2019
  • Stay calm down everytime and hear the customer issue and try to explain about mistakes happens
    Shared on 4 February 2019
  • Calm down and hear the client situation or complain then try to explain to client all and do not speak loudly if you see the client is not hear you ask the client to pass the situation to next level
    Shared on 4 February 2019

Interview tips at CCI Call Centre

Dress code for the interview
  • Business casual (e.g. dress slacks)34%
  • Formal (business suit)28%
  • Casual (t-shirt and jeans)22%
  • They didn’t have a dress code15%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at CCI Call Centre

  • Be prepared for long hours
    Shared on 13 March 2022 - Call Centre Agent - Umhlanga, KwaZulu-Natal
  • Be prepared to be overtaken by your work
    Shared on 7 September 2019 - Sales Agent - Durban, KwaZulu-Natal

The first interview at CCI Call Centre

How candidates got an interview
  • Walk-In32%
  • Through Indeed21%
  • Recruiter contacted me18%
  • Employee referral13%
  • Other7%

How candidates received their first interview at CCI Call Centre

  • Through social media
    Shared on 7 January 2022 - Customer Service Agent - Durban, KwaZulu-Natal
  • Companies
  • CCI Call Centre
  • Interviews