Cell C
3.8 out of 5 stars.
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Cell C Employee Reviews

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Location
South Africa325 reviews

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3.4Work-Life Balance

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Target driven person

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You must have good communication skills be able to negotiate with customers and be able to persuade customers and have good sales techniques. You must be target driven.

Pros

Payments for training

Cons

Night shifts
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fun full on training and updates

one strong point I can give them is communication.The salary is very little you would have to make it up with incentives and commissions.The company should stop changing recruitment processes

Cons

very little basic
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Fun work place and productive

Good company to work for with values and takes care of their staff and followed labour's processes to the t and put their employees lives first and the company too

Pros

Allowances

Cons

Long hours
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Unhealthy environment of working standards

Working on sales and target through strength and effort to make sure you reach all your mothly targets. But pressure was unhealthy to employees at work place

Pros

No lunch time sometimes

Cons

Working long long hours without compassion
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Very calm and relaxed environment, professional

Working at cell c has been a wonderful experience , it is like no other call center I have worked in..it always felt like I was working in my own office and it was a very professional inviroment, no shouting and screaming and loud music like other call Center's, managers always dealt with any issues in a professional manner and there is alot of respect

Pros

Incentives

Cons

Long hours
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Stressful environment

Fast paced stressful environment you not allowed to sit you have to stand on you feet whole day and having to make targets working 6 days a week with old outdated computers and ole systems

Pros

None

Cons

Work weekends
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Productive and good working conditions

Working for cell c is the best thing that has ever happened to me ,the only problem is the money and job security if was permanent it was gonna life time job for me.

Pros

Perfect work conditions

Cons

Normal hours
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At my branch where I used to work we did not sit back and wait for business we went out on Friday mornings doing robot drops

Closing of a new contract deal. A typical day is when it's quiet and you only sold maybe 1 or 2 contracts for the day. We were mix race and it's amazing how we all worked together as a team. I have learned a lot from cellc sometimes when I go to cell c I explain the terms to the sales consultant because they do not explain to u always n a good salesmans does exactly what is required from him. I would say the hardest part is to look for business and its not always easy but u make it if u want it so u have to work hard to achieve your goal

Pros

No

Cons

Yes
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Vast Inequality

There is very few opportunities for hard working employees to improve. There are also large gaps in income, to which in most cases, the same faces are given first preference to new and better roles, regardless of their abilities. In years, the culture has descended, perhaps we can attribute this to the status of the company and it's challenges. The management (if you can ever put aside that you are underpaid, and not valued) are cool individuals, who are perhaps forced to align to company policies which are meant to exploit employees.

Pros

A single marshmallow during Easter.

Cons

They do not show appreciation to employees who go above and beyond.
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Making sales

Had to work from 08:00 till 17:00 which was a very long hour but I've learned alot in terms of being a sales consultant and my manager would buy us lunch sometimes and we perform well but the problem would come across if we don't make sales but in order for me to enjoy I knew I'd have to make sales

Pros

Selling

Cons

8hours
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Competitive and good working enviroment

You have to be passionate about your work , every thing was about competition because you have to reach your target and sometimes is hard to get customers
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Productive and fun

The work environment was absolutely good....But the system we were using at Cell C it wasn't advanced compared to the other Call Centre that I've worked for.And the security was very tight we were using access cards...

Pros

No additional benefits

Cons

Normal hours
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Excellent work space

Well done. I enjoyed working as i had my own space to excercise my strength. When i felt the need to call a friend i was assisted promptly. Important team work.
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Good tradition and spirit

The company is very goal driven no doubt however when it comes to managment of the consultants it is dine very poorly not to mention inappropriately. In regards to the salary ,one really needs to be driven to be able to make a good living it is definitely not a place whereby one can just expect to recieve a pay check enabling one to survive because that is definitely not the case.

Pros

Team spirit, tradition, group team building

Cons

Long hours, minimum pay, regular commision cuts, unfair treatment, work over load
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Best job I have ever had...

Excellent management and environmentEnergetic and professional training and support staff Team players Miss the ability to work with the awesome people

Pros

Staff lines

Cons

Shifts
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Productive, contributive fun workplace.

Synergistic way of working in store with each consultant contributing towards everyone acheiving the same goals. Absolute pleasure meeting and building good relations with clients although pay is at the lowest, always increasing targets making it near impossible to reach. Constantly decreasing commission payouts. No benifits and forget about salary increase even if you are a top performing consultant. (Cell C Franchise

Pros

Incentives paid regulary from cell phone companies -Hauwei, Samsung etc

Cons

Duties are way to excessive for the amount paid and you have to clean store no cleaner employed.
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Productive

Everyday you have to implement strategy to recruit new and old clients to the company.Learned the importance of pushing yourself ,because the company requires your full potential.

Pros

Incentives

Cons

Long hours
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Productive

Is a nice place to work at hence sales were good at a already known and consumer surrounded location. Company culture is great. I had fun and I great management ever.

Pros

Incentives

Cons

Unplanned Overtimes
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Unfair work procedures

I had been working for cellc .For 9 years. The our work ethics and job procedures are unfair and is meant to favour those only in higher management . And rules for me to abide within my respected position . Only applied to a few . whilst favouring others
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Productive and fun

Being a sales agent is fun until you have to work at places where safety is not high enough which is gonna lead to more stress concerns about your safety instead of stressing about increasing the weekly wage

Pros

Free transport

Cons

Long hours and bought our own food .
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N/a

Not much career development if you're not based in the Main office in Johannesburg. The hours are okay but standby is required for network operations positions.
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Overall rating

3.8

Based on 332 reviews

Ratings by category

3.4
Work/Life Balance
3.2
Salary/Benefits
3.2
Job Security/Advancement
3.4
Management
3.6
Culture
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