Average salary
R 174 345 per year28%
Above national average
Average R 174 345
Low R 87 000
High R 263 000
Salary estimated from 5 employees, users, and past and present job advertisements on Indeed in the past 36 months.
Compare all Call Center Representative salaries in Western Cape
Reviews for Call Center Representative at City of Cape Town
Growth and productivity
Call Centre Agent (Current Employee) - Cape Town, Western Cape - 25 October 2021
Good communication, multitasking, a very important all cultural background accepted and everyone idea is important to them, Excellent guidance from their members and their staff members and the community
Pros
Fun environment
Cons
Angry customers
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Fun and productive
call center agent (Former Employee) - Cape Town, Western Cape - 8 December 2020
Customers were making me happy and people i was working with them i enjoy myself everyday learning communication solving problems honesty customer service skills forgiving myself when i learn something new listening to our managers when we dont do the right thing helps a lot focus on everything we learn .
Pros
Lunch
Cons
Hours according
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Productive and fun workplace
Administrative Assistant/PA/Call Center Agent (Former Employee) - Western Cape - 12 March 2016
The environment has tought me to be a strong independent associate. It has allowed me to grow independently and to be confident in in my job description.My management team was a strong ,friendly ,open minded team who made me feel right at home.
My co-workers were fun ,kind passionate people whom I looked forward to working with every day.
There was no hard part of the job I enjoyed every new challenge and experience that was tought to me.
The most enjoyable experience was learning something new every day,being trusted by management to do that which is required of me without any supervision or pressure.The managements trust in me was overwhelming and made me to be a strong ,passionate associate and put all my effort into a task, I embark on till desired results are realized. I am organised and meticulous, dependable and when I commit to perform a task, I definitely deliver without any need for supervision or reminders
Pros
Free lunches
Cons
none
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See all City of Cape Town Call Center Representative reviews