High pace job, high level liaisons, many functions and special events.
No one day is the same at work. High volume work runs through my office. My external clients are commercial, industrial and VIP clients; Embassies, Ambassadors and Diplomats. Strategic and crisis management are a daily given. I have the freedom to make decisions within the policy boundaries. I work 24/7. My office is based in a friendly work environment and my wide spread team is very cooperative. My second group of clients is the internal crowd. I link with all the Departments in the Council, the office of the Mayor, the Members of the Mayoral Committee, Ward Counselors, the office of the City Manager, Department of International Relations and the media therefore I have to administer excellent relationships with everyone to keep the work flowing. One has to stay focused under tremendous stress and in perilous times. My clients are very demanding which is absolutely understandable. The aim of any business is to make money and when the city services fail they encounter a loss in revenue. Absent knowledge compels me to do ongoing research. Learning how to get something done via another Department has enriched my knowledge and I like that. I enjoy the extremely difficult situations which I have to resolve every day. The satisfaction of another satisfied client is most rewarding. I also do special projects like the Embassy National Days and Sport Events which I thoroughly enjoy.