Firstly i need to try by all means to stay away from trouble and to deal with conflict or criticism i try to keep calm and walk away from the situation.
To deal with the conflict i need to calm both people down, listern to both stories and solve it with respect and understanding
By viewing 2 sides of the story calm down and reach a solution
Listen to the matter.
By listening carefully and try to understand everyone's character
Im a very patient person i always listen to what people are saying whether its good or bad .If its something i can fix i work hard to fix it
I try to calm down in a much as possible, try to understand the problem and plan on how to solve it