Computacenter
Get weekly updates, new jobs, and reviews

Computacenter Employee Reviews

Job Title
All
Location
South Africa32 reviews
Found 32 reviews matching the search
See all 389 reviews
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Most teams do not have micro management which is good, as long as the delivery of your work is good and on time you can pretty much do what you want.

You need to create your own opportunities here as they will not come to you.
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
My 10 years of working at Computacenter was great and rewarding, there were always goals to work towards. Everyone was very social and always there to help when needed.
Pros
Growth
Cons
Sometimes long hours
Was this review helpful?
1,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No Support from top management.

Over worked to please their clients


No compensation for overtime worked


Very quick to give warnings


Not provided with adequate tools
Cons
No overtime but requested to work after hours
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is a company that can shape your Future depending on how you approach it and what you make of the opportunities ahead of you, I would suggest taking every opportunity and making it a moment to shine without looking for credit by remaining humble and making sure they know your value along with patients anything is possible
Was this review helpful?
Rate your recent company
Share your experience to help others
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Can be busy and stressed at times.
A lot about IT services and office safety.

Relaxed and open.

Not really a workplace culture

Having to deal with management about our health and safey processes that must be followed.

When my evacuation exercises were approved.
Pros
Free lunches
Cons
No backing on health and safety from Management
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace however i'm in need of a new challenge , this company did offer a good salary and loads of benefits but i feel like its time for something new
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its like a normal company you work 8 hours a day off over weekend, work on SA public holidays and off on UK holidays. Its a great place to kick start your career in the IT Field.
Was this review helpful?
2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good company to work for but high stress and some of the teams can be really back stabbing. You are also micro managed and expected to log every 15 mins of time.
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Currently in the Call Centre part of the company, however I am shadowing in operations. I have trained new starters, lead the team in meetings, create knowledge articles, etc. I currently support international clients with desktop/software support.
Was this review helpful?
2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Typical Day - Review previous days stats and implement recovery plans for any failures. Escalations, meetings and quality reviews
Learned - Lean and Agile way of thinking

Management - With a UK CEO, and some inexperienced managers, the culture changed dramatically and lots of people started resigning. Inconsistent management of staff

Workplace Culture - Changed with the new management team with lots of nepotism

Hardest part - Micro management, having to issue your staff warnings unnecessarily .TL's not spending enough time to manage their staff

Most enjoyable part of the job - being the only team passing customer SLA's and the least attrition rate. Arranging team fun activities
Pros
Free breakfast
Cons
no company contributions to pension fund and medical aid
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it was Fun and friendly work environment trough out the day i have learnt a lot and also management was supportive and friendly i was enjoying the work
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I was fortunate enough to be put onto an amazing Service Desk and the team i was with were all hardworking and intelligent and I learnt as much as i could while is was there.

I do not have a overall opinion about the company other then its like the rest of all companies and is not better or worst compared to other companies.


Hardest part of the job was not having the access to perform more troubleshooting to increase skills and knowledge.


Most enjoyable and important part are the Users i get to assist on a daily basis and that is it. I wish i could tell you more but i could help a user as long as it takes to resolve any issue they have.
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Feels like a family when you get to the office in the mornings.

Computacenter’s mission is to maximise user productivity and the business value of IT for Enterprise and Corporate organisations.
Pros
Free Fruit
Cons
None
Was this review helpful?
1,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Computacenter do not go for skills or experience. They only go for personal preference. If they do not like you then you won't get promoted.

Processes like requiring ITIL for certain jobs only apply to the people that they don't personally like. Others get Team Lead, Tech Lead and Senior positions without ITIL. You can work very hard and they will look the other way. The only time they acknowledge you is if someone mentioned something or if you did something bad. There is no encouragement.


They expect you to do a lot of things at once and then complain if it is not done. They want quality and guantity. Targets are not logical.


Parking is a nightmare. You must go park at public places and won't care if you get robbed when walking to go get your car. They are so proud of the new building in Cape Town and yet the parking was not the big focus. Parking will still be an issue and a nightmare.
Pros
Free coffee, tea and breakfast
Cons
Bad management, No encouragement
Was this review helpful?
2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The workload was depended on the issues experienced by users on a daily basis, the number of users affected, the business impact of the issue would determine the priority.
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Strong work ethos. You will be challenged and encouraged to work on your experience and qualifications at Computacenter. There is significant investment in training, however don't expect a competitive salary, especially when moving up the ranks internally.
Management is highly focused on performance and efficiency. High performers are recocgnised on a continual basis.

There is a high standard expected and service is delivered with a strong customer focus.

Parking is abysmal - 30% capacity which causes a race to park in the mornings.
Pros
company contributions, cereal and occasional burgers
Cons
high work load
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive, a good place to work for ambitious individuals

Lots of opportunity for skills accumulation, the experience you gain working for Computacenter is invaluable. You work with many different platforms and technology giving you wide range of exposure
Pros
Free Breakfast
Cons
Long Hours
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
overall good place to work, fun and friendly environment, depending on your personality this might be the company for you, some management like to micromanage.
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Learning and development programs, A strong supportive culture, open door policy,professionalism in work,Instead of growing employees' skills to match the companies needs, this company looks for ways to grow the company based on employees’ passions. People inherently want to be challenged so they can continually grow and learn new skills.
Pros
Flexible Hours
Cons
Medical Benefits
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Computacenter is a growing company with mature and experienced leaders. Employees is well trained and informed on process and training .mosst enjoyable is the wfh perk
Pros
flexi hours
Cons
promotion
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
We have a fun work environment.
The company supports and encourages of skills development.

They are very customer oriented.

The toughest part is working shifts though
Was this review helpful?