DBC International Employee Reviews
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Unprofessional company
Operation Manager (Former Employee) - Cape Town, Western Cape - 9 August 2020
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The most useful review selected by IndeedThis company is really unprofessional, they do not follow the Labour law. They just do as they please. H.r is not skilled and they dont even follow simple processes and procedures.
All they want is people that will listen to them and follow blindly
Pros
None
Cons
Unprofessional, unfair, lies
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Worse is an Understatement
Developer (Former Employee) - Cape Town, Western Cape - 30 September 2021
Managers doing as they please and changing the rules to suit them. No perks and salaries increases for staff, late salary payments etc. The list goes on. I recently learned that they hired someone based in the UK earning substantially higher than me but working under me, thier response was the cost of living is higher there. IT professionals get paid global market salaries based on level and designation. Managers started treating me badly after I resigned.
Pros
Nothing
Cons
Everything is broken here. No go area!
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Prospective competitive BPO
Employee (Current Employee) - Bellville, Western Cape - 14 May 2021
Established at the start of 2018. Clients are UK based.Growing company with lots of opportunities in career growth and development.New Management Good culture
Pros
Central location
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Amazing place to work
Call Centre Agent (Current Employee) - Bellville, Western Cape - 14 May 2021
Great Company and great people.Lots of room for growth. Safe and clean working environment. Convenient location. Nice Company culture Monday to Friday
Pros
Working hours, Company culture, employees
Cons
None
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Great Company
Employee (Current Employee) - Bellville, Western Cape - 14 May 2021
DBC International is a great Company to work for. Great culture with friendly and helpful staff. Management and HR are really helpful and hands on.
Pros
Hours, location
Cons
None
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Favouritism
Agent (Former Employee) - Bellville, Western Cape - 16 November 2020
This company is a joke to start with, communication is so bad. Managers in QA letting certain agents get away with DPA fails when they should be getting final written warnings, they say they will work anyone out the door that does not follow the team culture(which is to favour certain individuals that are bad at their jobs and help them grow because they are friends with managers). Pathetic how the managers run this business, no wonder there are always issues with everything and so many ccma cases. These managers are not even shy about what they do, treat people like dirt. If you want to be treated fairly, then this is not the place to work. They have good campaigns being runned by the wrong people, most of the good agents have resigned with minutes notice, so that should paint the picture . Regards, A agent tired of nonsense. -investigate your managers
Pros
Nothing
Cons
Everything
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Amazing Company
Call Centre Agent (Current Employee) - Bellville, Western Cape - 9 November 2020
Great Company to work for with lots of potential Lots of growth,Amazing cultureReasonable working hours Competitive Good vibe and positive culture
Pros
Culture; good commission; Mon-Fri
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Great Company
Employee (Current Employee) - Bellville, Western Cape - 9 November 2020
DBC International is a great Company to work for. Great culture with friendly and helpful staff. Management and HR are really helpful and hands on.
Pros
Hours, location
Cons
None
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Unprofessional and Unethical Company
Customer Service Agent (Former Employee) - Bellville, Western Cape - 28 October 2020
Never get Paid on time.Company is a Joke. I would advise people to never go near this business. Stay away, not a good company. HR is unprofessional.
Pros
None
Cons
Late hours, Never get paid properly
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Developing Company with lots of Potential
Employee (Current Employee) - Bellville, Western Cape - 12 October 2020
New Mangement, resulting in positive changesLots of room for development and growthNew and improved work premisesDeveloping Business with potential
Pros
Job security, medical Aid, Management, Location
Cons
Trial and error phase of new business.
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Worst company ever
Agent (Former Employee) - Durbanville, Western Cape - 19 June 2020
This is one company you will not add to your CV as they are as stupid as they are ignorant. Never paid anyone correct and never on time. Unrealistic goals for anyone, agent or team leader.
Pros
None
Cons
Too many to list
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Worst place to work
Collection Agent (Current Employee) - Durbanville, Western Cape - 12 June 2020
Salary never paid in time. Always pay queries. Empty promises go back on their word. No structure, keep changing rules to make them benefit. Doesnt care for emoloyee
Pros
None
Cons
Pay queries
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No comment
Business Development Manager (Current Employee) - Cape Town, Western Cape - 11 June 2020
Not people focused just numbers, lots of broken processes and lots of development needed in order to be better. Needs to be more poeple focused and communication can be better, lack of leadership within senior management
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Bad
Customer Service Agent (Current Employee) - Durbanville, Western Cape - 10 June 2020
Honestly speaking i have never ever since i have been working, worked for a horrible company like this. I would not recommend anyone to work at DBC INTERNATIONAL. They are not thete for their people(agents). Coming to work everyday thinking and worrying am i going to lose my job today. Mangments is disgusting they are working against their own advisors. OVER PROMISE AND UNDER DELIVER!!!
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Fun workplace
Sales Representative (Current Employee) - Tygervalley, Western Cape - 24 May 2020
I am happy at DBC International I love the sales team everyone is friendly and kind
There is a huge potential for growth in this company.
This is my first time working for a UK company so far the company has treated me well.
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De-motivating
Team Manager (Former Employee) - Canal Walk, Western Cape - 10 March 2020
Ever since the current Operation Manager has been recruited, this person found a way to work me out of the company to bring in their own friends and when this person succeeded. I thank led God every single day because now I am much more happier and got everything I wanted in the position and I'm up for a promotion which when I get it I will be 2 levels higher than operations.
Pros
No pros
Cons
Everything about DBC. There is no values. Each employee is just a number
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Shifty UK outsourcing scam
Utilities Broker (Former Employee) - Cape Town, Western Cape - 20 November 2019
Horrible company to work for. Poor leadership, no training, and no growth. Management is under constant change and HR does not keep a proper record of things. Policy/contract changes at will. No internal growth. Lots of phishing and angry customers due to nature of work. Owner does not pay for actual work or figures, but rather "on goodwill". Worst experience of my life.
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Ask a question about working or interviewing at DBC International. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2,6 out of 5 stars for Work/Life Balance
2,5 out of 5 stars for Salary/Benefits
2,4 out of 5 stars for Job Security/Advancement
2,5 out of 5 stars for Management
2,7 out of 5 stars for Culture
Questions about DBC International
- Can you work remotely at DBC International?4 people answered
- What is DBC International sick leave policy? How many sick days do you get per year?4 people answered
- If you were to leave DBC International, what would be the reason?3 people answered
- What should you wear to an interview at DBC International?3 people answered
- What is the company culture at DBC International?3 people answered
- What is the most stressful part about working at DBC International?3 people answered
- How do you feel about the future of DBC International?3 people answered
- What are the perks offered by DBC International?2 people answered
- How would you describe the pace of work at DBC International?2 people answered
- What is the interview process like at DBC International?One person answered
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