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Debt-IN Employee Reviews for Customer Service Representative in Durban, KwaZulu-Natal

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One day I called a debtor to ask for payment, she adviced she had been paying but no record was found and she was always receiving calls, i adviced I will follow up on her account and what I found is that the debtor was paying but was given the wrong reference, that is why it does not appear on her account. That taught me that we need to pay attention to small details and always get to the root of the problem for your customers or debtors and follow up on accounts, so the next person will not have to go though the same thing.
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