DMC Debt Management
3,8 out of 5 stars.
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DMC Debt Management Employee Reviews in East London, Eastern Cape

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The most enjoyable part of dmc is that one day of losing means more days of winning ahead. And the employees stand together whether it is personal or not. Teamwork is truly highly achieved and there after the hard work shows great results. Although we have been pressed on alot on controlling the uncertainty of a client making that payment. Dmc still manages to keep the balance.
Pros
Taking lunch on credit
Cons
Being penalized for not reaching a target which is out of agents control
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Its a fun environment keeps one on their toes Target based environment Hours are few which is good Encouraged to study whilst working full time You work under pressure
Pros
entertainment
Cons
short hours
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Typical day of work,consists of conducting outbound calls to DMC clients . Reaching agreements with clients on PTP’s (Promise to Pay) from existing clients on Acquired, Reactivate, Originated and Outsourced debt from Real People and other outsourced companies.We also educate customers on all relevant legislation relating to their financial status and credit profile and negotiate best payment solution with customers. I've learned how to manage irate clients and how to segmenet clients so that I am offering them the best solution to their debt obligations. It is a young and vibrant work culture with lots of potential to grow. The hardest part of the job is closing sales between 6 - 8 am in the morning, client are irate and getting ready to go to work The most enjoyable partof the job is the vibrant and energetic workculture that is youthful and full of drive
Pros
Shifts are great
Cons
No overtime benefits
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Dmc is great to work for. There are alot of rulea but im sure every callcentre has those. I enjoyed apeaking to clients and trying to help them by making arrangements. theres alot of stress with reaching targets but aslong as you are a hard worker like i am,then you will find it easy
Pros
they willing to help in your personal life
Cons
expensive food
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