DMC Debt Management Employee Reviews
South Africa27 reviews
Found 27 reviews matching the searchSee all 28 reviews
Indeed Featured review
The most useful review selected by Indeed
The most enjoyable part of dmc is that one day of losing means more days of winning ahead. And the employees stand together whether it is personal or not. Teamwork is truly highly achieved and there after the hard work shows great results. Although we have been pressed on alot on controlling the uncertainty of a client making that payment. Dmc still manages to keep the balance.
Taking lunch on credit
Being penalized for not reaching a target which is out of agents control
Like to work at dmc coz we help people & I do like to assist and we also improve their lives, hardest part its when clients don't pay as promised to .
arrive on time prepare for the day check follow ups chat to team members for few minutes team leader calls a meeting for updates and any questions or clarity and all other things we need to know. most enjoyable part when i have reached my target and go extra mile for the client.
Typical day of work,consists of conducting outbound calls to DMC clients . Reaching agreements with clients on PTP’s (Promise to Pay) from existing clients on Acquired, Reactivate, Originated and Outsourced debt from Real People and other outsourced companies.We also educate customers on all relevant legislation relating to their financial status and credit profile and negotiate best payment solution with customers. I've learned how to manage irate clients and how to segmenet clients so that I am offering them the best solution to their debt obligations. It is a young and vibrant work culture with lots of potential to grow. The hardest part of the job is closing sales between 6 - 8 am in the morning, client are irate and getting ready to go to work The most enjoyable partof the job is the vibrant and energetic workculture that is youthful and full of drive
Shifts are great
No overtime benefits
Dmc is great to work for. There are alot of rulea but im sure every callcentre has those. I enjoyed apeaking to clients and trying to help them by making arrangements. theres alot of stress with reaching targets but aslong as you are a hard worker like i am,then you will find it easy
they willing to help in your personal life
Help us improve!
Is Indeed your favorite place to learn about companies?
See more DMC Debt Management reviews
You may want to try: