Doves Funeral Services
3,7 out of 5 stars.
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Doves Funeral Services Employee Reviews

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I was thinking of being taken serious and accepts all our opions and do something to change the way they are doing and be able to pay workers in time
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I'm required to recruit clients on a face to face basis as we are paid strictly on commission which requires a lot of traveling and office administration is mostly required to update and file policies
Pros
None
Cons
None
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All over very happy. I did funeral arrangements, was stressful some days but all over very interested. It was very nice to help people in their time of need
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My capabilities and skills makes me a quick learner and I will also contribute in making the company more successful. all aspects of Office Management
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Comforting the client, units removals,always on hurry dealing with safety issues,convincing the clients in satisfied way,and make sure they recommend your service to other people,and also be representable.
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I have learned that you have to take care of others, always smile when you are selling your products. Always have a great attitude.. Stay focused on your goal.
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I learnt accounting practical work that were relevant to my btech among other ad hoc tasks . Senior employees were very keen to assist to help me grow in the company and perform my best as an intern
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Work there it was great the management's understands but sometimes you are under a lot of pressure especially when clients has chosen a wrong policy but there are few things they have to improve like employ more stuff increase the workers payments
Pros
There's no free lunchs
Cons
Office hours
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Like I said, I enjoyed working at Doves. Everything was straight to the point. Winston trained me with some of the tasks etc policies. I felt so comfortable I visited the morque when they were busy with a removal. I did not feel scared. It felt normal to be the receptionist at Doves. I will go again. I've learned so much and want to learn more. Oh and I just loved the customers.
Pros
It's a comfortable job.
Cons
Not that I know of
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The company is great but must at least promote it's old staff to better positions because of their experience not hire new stststaff that knows nothing about the company and give marketing staff a sstipe end.
Pros
at least tea and shugar
Cons
time is ok
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Working at Doves is more of a privilege than a job the Management appreciate their staff, people in grieve and mourning are treated with sympathy and the workflow runs as smooth as we can allow it to run.
Pros
n/a
Cons
n/a
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Must be able to assist the client in the fastest and most effective way to the best of their preferences. Listening and understanding the clients needs and ensuring the order of the client to be done perfectly to their expectations. It can get hard when some links in the chain to the serving of the customers order are lacking. Though by picking it up before it gets catastrophic helps a lot. You get to meet all parts of lives cultures and communities. It always pays to keep the clients high expectations of their moneys value at heart.
Pros
Assisting loved ones and families
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at doves funeral service before you we work we firstly have morning section where by we sing and dance just to clear our minds before going to work and and they motivate train us how to deal with different kinds of people and when i am working they make me realise the reason i am working they let us do the work accordingly and when you do wrong they correct you they are always happy for new things and help us focus on doing our job than chatting and make everybody feel welcome and feel happy
Pros
free uniform
Cons
long hours
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They was no necessary support from the management at all.it was not easy for our team to reach target.but i gain a lot of experience.and they was a lot of opportunities
Pros
Own lunch
Cons
Long hours
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My Typical day at work is I start working since i come in i love what i do on a daily basis. i love working with people. everyday i learn i love a challenge
Pros
lunch hours taking short breaks
Cons
no 13th check sometimes no recognition
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At Doves I've learn a lot specially with whites service e.g. cremation the fact that you see and experience how a body can be turn into ash as in our culture(as blacks) we not normally do.Working with families that they lost a loved on is very difficult but my manager taught me to be always humble and assist to my utmost level because there's one key about doing a funeral you must do it perfect because you doing it once.most enjoyable days is when a client of family i assist came back and say thank everything went well.
Pros
when its your birthday they buy cake
Cons
when we having late removal
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Team work among the employees we hv a good team leaders we listen to each other n we share ideas and the management is taking good care off us and they provide
Pros
enough time
Cons
long hours
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It was a fun and very lovely place to work for at Doves, I have learned a lot about the culture of the company and how exciting it was to be a part of the team at Doves.
Pros
1 hour lunch everyday
Cons
phone rang alot
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It is ohk just the salary doesn't cover everything I need.the manager work along with us stipend but the salary is the one that actually gives me that thing of wanting more since I have a family to take care of
Pros
Good working conditions
Cons
Long hours
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I really do appreciate learning and getting motivated..even though it's very challenging..one of the good days I would like to see myself working here and on a high level of position
Pros
none
Cons
8 hours
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Doves funeral services is a big company which help a lot of people .and it provide good service to its customers' to make sure that they are all happy
Pros
service with less prize
Cons
nomal hours
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