Doves Funeral Services Employee Reviews
South Africa25 reviews
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Comforting the client, units removals,always on hurry dealing with safety issues,convincing the clients in satisfied way,and make sure they recommend your service to other people,and also be representable.
Work there it was great the management's understands but sometimes you are under a lot of pressure especially when clients has chosen a wrong policy but there are few things they have to improve like employ more stuff increase the workers payments
There's no free lunchs
Like I said, I enjoyed working at Doves. Everything was straight to the point. Winston trained me with some of the tasks etc policies. I felt so comfortable I visited the morque when they were busy with a removal. I did not feel scared. It felt normal to be the receptionist at Doves. I will go again. I've learned so much and want to learn more. Oh and I just loved the customers.
It's a comfortable job.
Not that I know of
The company is great but must at least promote it's old staff to better positions because of their experience not hire new stststaff that knows nothing about the company and give marketing staff a sstipe end.
at least tea and shugar
time is ok
Must be able to assist the client in the fastest and most effective way to the best of their preferences. Listening and understanding the clients needs and ensuring the order of the client to be done perfectly to their expectations. It can get hard when some links in the chain to the serving of the customers order are lacking. Though by picking it up before it gets catastrophic helps a lot. You get to meet all parts of lives cultures and communities. It always pays to keep the clients high expectations of their moneys value at heart.
Assisting loved ones and families
at doves funeral service before you we work we firstly have morning section where by we sing and dance just to clear our minds before going to work and and they motivate train us how to deal with different kinds of people and when i am working they make me realise the reason i am working they let us do the work accordingly and when you do wrong they correct you they are always happy for new things and help us focus on doing our job than chatting and make everybody feel welcome and feel happy
At Doves I've learn a lot specially with whites service e.g. cremation the fact that you see and experience how a body can be turn into ash as in our culture(as blacks) we not normally do.Working with families that they lost a loved on is very difficult but my manager taught me to be always humble and assist to my utmost level because there's one key about doing a funeral you must do it perfect because you doing it once.most enjoyable days is when a client of family i assist came back and say thank everything went well.
when its your birthday they buy cake
when we having late removal
It is ohk just the salary doesn't cover everything I need.the manager work along with us stipend but the salary is the one that actually gives me that thing of wanting more since I have a family to take care of
Good working conditions