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DSV Employee Review

Call agent outbound

5,0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
21 July 2020
Learned to book it for delivery of cards. Management is impressive. Having to finish all and not leave any call backs .On a Friday we could wear jeans
Ratings by category
4,0
Work/Life Balance
4,0
Salary/Benefits
4,0
Job Security/Advancement
5,0
Management
4,0
Culture
Pros
Having team leaders help
Cons
Don't leave any call backs on system
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Similar reviews
3,0
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18 February 2020
Same role
Outbound Call Centre Agent (Current Employee) - Gordon Road Floridha
You strictly need to adhere to company process in order to be able to help client otherwise you can be marked down by client, we also get training for example how to use new system, you also need to use your soft skills in order to calm down angry clients.
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5,0
Job Work/Life Balance
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18 August 2018
Same roleSame location
Outbound CallCentre Agent (Current Employee) - Florida, Gauteng
A good Fun Environment and it is very Professional and clean,treat Employees Equaly and appreciate and acknowledges their employees,we are all family and care about each other.
Pros
Sports activies and family days
Cons
Long Hours
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5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
17 July 2020
Same location
Call Centre Agent (Former Employee) - Florida, Gauteng
The was good expierences however the management treatment was not good at all. I learnt booking appointments for clients and bringing other cards to the branch, data capturing and stats.
Pros
None
Cons
Normal hours
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