DSV Employee Reviews for Customer Service Representative

Review this company

Job Title

Customer Service Representative4 reviews

Location

South Africa4 reviews

Ratings by category

3,2Work-Life Balance

3,2Pay & Benefits

3,0Job Security & Advancement

3,0Management

Sort by

Helpfulness Rating Date

Language

Found 4 reviews matching the searchSee all 1 736 reviews

stressful

Customer Service Representative/Data Capturer (Former Employee) - Florida, Gauteng - 27 February 2020

Indeed Featured review

The most useful review selected by Indeed

I personally found the company to be a stressful work enviroment. The mangement, was supportive and the staff was unfriendly, I wouls not recommend for anyone to work at that enviroment. Unless they are willing on working long hours and get under paid, depending on the agency they with.

Was this review helpful?

Good company bad management

Customer Service Agent (Former Employee) - Florida, Gauteng - 26 February 2020

Working for Dsv was amazing I gained a lot of experience and knowledge, became a customer friendly agent and made alot of friends during the years, however the management skills changed and you as an employee never had a say even if you worked there for many years you were not recognized

Was this review helpful?

A horrible company to work for

Customer Service Specialist (QA/Trainer) (Current Employee) - Linbro Park, Gauteng - 18 September 2018

You treated poorly. Work ridculous hour. Staff leave so often. Dont get paid for overtime. Working in the contact centre will break your soul. It is high pressure without enought help;

Cons

Long hours, under paid, poor treatment

Was this review helpful?

Strict but fun working place

Customer Services Controller (Former Employee) - Jet Park, GP - 29 March 2015

A fun environment to work in, with friendly people, They have strict operating procedures which has assisted staff in meeting customers requirements. It was a pleasant going to work, never a dull moment. There was no hard part of my job, only challenges that needed to be over come; such as sending tracking to customers to meet a certain deadlines but there were systems bring down due to load shedding or emergency server shut downs etc. but never the less the work was done and clients were happy with my services.